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Could not able to update apps from jolla store

asked 2015-07-21 16:02:11 +0300

AKTamilarasan gravatar image

updated 2015-07-23 10:48:49 +0300

jiit gravatar image

could not able to update the apps from jolla store from last week and store can not list updates for installed apps automatically. Need to check update for each app one by one. Any help to resolve this?

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Would you mind telling what OS version you are on?

chemist ( 2015-07-21 16:25:07 +0300 )edit

My mobile's OS version is 1.1.7.24 and i am getting this error from 1.1.6 itself

AKTamilarasan ( 2015-07-24 09:01:09 +0300 )edit

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answered 2015-07-21 19:30:54 +0300

I got a similar problem. Do your username contain an emailadress? If yes you need to change this with zendesk.

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No, I am just using the username to login, not e-mail.

AKTamilarasan ( 2015-07-24 09:01:42 +0300 )edit

First of all you can try sailfish utilities, if it's not in the settings menu, install it from store. Then select something like "delete store cache or delete block cache" don't know the englisch translation. Restart device. If the problem consists try to delete the following file: home/nemo/.cache/store-client/os-info

If you are comfortable with the developer mode do it by rm -rf /home/nemo/.cache/store-client/os-info after that delete your Jolla account, restart device, recreate Jolla account and try if it works.

drummer12 ( 2015-07-24 18:29:27 +0300 )edit
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Asked: 2015-07-21 16:02:11 +0300

Seen: 186 times

Last updated: Jul 21 '15