[Solved] Jolla stuck 99% while updating since +4 hours [answered]

asked 2015-08-31 21:13:44 +0300

malibu1106 gravatar image

updated 2015-08-31 22:20:27 +0300

Hi sailors. I'm trying to do the last update ( 1.1.7.28 ), was on 1.1.6 before, and the processus seems to be really blocked.

I saw that this issue can be normal, but i'm waiting since 4 hours now ( it was written maximum 2 hours ).

I disabled all patches and don't use PhoneHook.

What should i do now ? Wait again ? Or try to reboot the device?

Thanks.

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The question has been closed for the following reason "the question is answered, an answer was accepted" by raketti
close date 2015-08-31 22:24:35.317516

Comments

3

I would recommend just to wait, as you might get additional problems by rebooting during the update.

raketti ( 2015-08-31 21:17:33 +0300 )edit
1

IMHO, you should to wait more time, Jolla noticed about this bug "In some cases (<1% so far in the early access group), it has taken about 1.5-2 hours where the upgrade was stuck at 95-99%. The on-device update texts have been adjusted to warn about this issue." release notes

Igorion ( 2015-08-31 21:20:00 +0300 )edit

I'll wait one or two hours more .. hope to successfull finish this update ..

malibu1106 ( 2015-08-31 21:46:37 +0300 )edit

By any chance, did you enable the persistent logging as suggested in the release notes?

raketti ( 2015-08-31 21:48:35 +0300 )edit

Nop sorry i didn't enable it :/

malibu1106 ( 2015-08-31 21:55:59 +0300 )edit