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Jolla Phone does not start up nor Charge

asked 2015-09-02 20:36:50 +0300

ozzyo1212 gravatar image

Hi ,

My phone no longer chargers implying it does not start up anymore. I cannot turn on the phone and when I attempt to charge the phone up, either the red LED blinks or It vibrates as if trying to start but unable to.

It has been like this for a week now. I have taken the battery out from 10mins- 24 hours. I have left the phone on "charge" for 24 hours. I have even tried a new battery and no difference has been made. I tried a regular boot and fast boot which just leaves the phone stuck with the jolla logo until I remove the charger.

Any suggestions will be very much appreciated

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answered 2015-09-02 22:23:45 +0300

Edz gravatar image

Have a look here; https://jolla.zendesk.com/hc/en-us/articles/204709607 - if you've already been there and had no luck, the next step is to contact Jolla care.

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Asked: 2015-09-02 20:36:50 +0300

Seen: 369 times

Last updated: Sep 02 '15