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sync exchange contacts to the server [released]

asked 2013-12-25 13:32:18 +0300

thwint gravatar image

updated 2014-04-07 09:20:24 +0300

VDVsx gravatar image

I cannot sync Exchange contacts. I have several acconts which are synchronizing online. The most important for me is the company Exchange server. Unfortunately no contacts from the Exchange are synced now. The only contacts available are the ones from my Google account.

How do I need to configure the device so that the Exchange are synchronized (Already enabled in accounts)?

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The question has been closed for the following reason "released in a software update" by VDVsx
close date 2014-04-11 12:51:23.905544


Can you get emails and calendar entries for that account ? Does the account require any provisioning in other devices ? (lock the device with a password for example) Did you recreated the account after update 1 ? if not please do there was some bugs that prevent contacts to be synced with servers preferring exchange protocol 14.

VDVsx ( 2013-12-25 18:09:53 +0300 )edit

I have created a Mail for Exchange account for my Hotmail.nl account. Calendars and e-mails synched fine, but contacts did not. I ended up sending contact cards one by one from my Lumia to my Jolla. That was kind of disappointing, because all the contacts were also in the Hotmail.nl account.

Joyce ( 2013-12-25 22:51:01 +0300 )edit

In my case calendar and mail are syncing fine. After receiving my device I updated it and then I started configuring some accounts. I just deleted all accounts again and only added the Exchange account. After this about 10 addresses were synced.

thwint ( 2013-12-25 23:36:16 +0300 )edit

@Joyce - Hotmail over Exchange works fine for me and many others after update 1 fixes, unless hotmail.nl has something special...

VDVsx ( 2013-12-26 11:12:32 +0300 )edit

Hi, now it works fine to import the contacts. But with bugs: -every changes on an existing contact from the Jolla are not sync with the server. -creation of a new contact from the Jolla are nor sync with the server too.

So basically, the sync Jolla->Server is not working.

Any feedbacks?

damourti ( 2013-12-30 16:12:29 +0300 )edit

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answered 2014-04-11 12:51:10 +0300

VDVsx gravatar image

Fixed in Sailfish, Paarlampi, if you still have issues please comment here.

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Hi @VDVsx, so far it works fine, great! Still missing the field "comments" or "note" that exist in Outlook, therefore it is not shown in Jolla sadly. Roadmap? :D

damourti ( 2014-04-11 16:49:36 +0300 )edit

If I create a contact on Jolla it doesn't appear in Outlook.. even after Paarlampi. Is that normal in this software release?

Maettu ( 2014-04-14 18:59:00 +0300 )edit

@Maettu - Local contacts or contacts created on device should be synced if the option is enabled, contacts from other services won't be synced(e.g Google, Facebook)

VDVsx ( 2014-04-22 11:01:35 +0300 )edit

Doesn't works for me, even with current May be it some how connected with fact, that AD is quite big, it is about 3000 contacts. How can I help to debug this issue?

max_posedon ( 2014-05-05 11:56:15 +0300 )edit

@max_posedon - Can you explain what is not working ? saved local contact not synced to the server ?

VDVsx ( 2014-05-05 16:27:13 +0300 )edit

answered 2014-04-07 10:01:38 +0300

ttos gravatar image


Ohijärvi fixes this, all Contacts and their Details are now synced,


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Not the ones created/modified on the device(2-way sync).

VDVsx ( 2014-04-07 10:15:00 +0300 )edit

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Asked: 2013-12-25 13:32:18 +0300

Seen: 860 times

Last updated: Apr 11 '14