[bug] constant crashes (when on mobile data?) [answered]
asked 2015-09-11 00:50:07 +0300
Ever since the last update (1.1.7.28) I'm experiencing seemingly random crashes. At first I thought it might be related to Android apps but it happens no matter if I open an Android app or not.
Sometimes I am caught in a sort-of-boot-loop - the phone crashes, restarts and after entering the PIN it crashes again. Today I noticed that it seems to crash as soon as it connects to mobile data - at home (i.e. in WIFI) everything was fine, after leaving the house, it crashed as soon as I tried to open the browser and it entered said boot-loop. Sitting in the subway and trying to boot again, I noticed that it didn't crash until it connected to 3G. I tried again after leaving the subway - immediate crash. Tried again in subway - crash delayed until on 3G.
Is there any way for me to debug this? Does the phone dump core?
Is there a way to temporarily disable android support? This way I could rule out that factor.
This is incredibly annoying as it renders the phone unusable.
Oh, as I'm typing this, I recall that in the last days it also crashed during a phone call so it might not be related to mobile data since G3/G4 and GSM are mutually exclusive IIRC - or not?
Thanks, cptG
Have you contacted Jolla Care about this issue?
Also, in the past, people have had some issues with reboots which went away if they cleaned the battery connectors, or used a folded piece of paper to press the battery more tightly against the connectors.
You can also enable persistent logging in /etc/systemd/journald.conf and access phone journal via
chris.adams ( 2015-09-11 04:32:16 +0300 )editdevel-su journalctl -awhich may show some information about why the reboots are occurring.Heh. I would've never guessed that but it actually was the battery issue. Thinking about it, it makes sense... the situations when I was experiencing the crashes were situations where there probably was a current peak - so the increased resistance on the contacts caused a higher voltage drop, causing the phone to reboot. At least that's my theory ;) So thanks, I've been crash-free for a few days now thanks to your suggestion!
cptG ( 2015-09-27 19:32:34 +0300 )edit