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119

where is the jolla tablet? [not relevant]

asked 2015-09-11 23:42:25 +0300

Dave999 gravatar image

updated 2015-11-16 15:05:31 +0300

ScumCoder gravatar image

So we dont get it until december?

May-june-july-august-september-october-november-december...

The question must be asked since its no longer early september. Any issues with the production line or what? Webshop cant handle tablet?

Can you confirm if the first wave gets it before christmas?

I feel bad for the tablet. Hope to see it in customers hands ASAP.

edit 06-11-2015 one month after the big apolopy of the ceo and the latest blogpost... According to the schedule communicated at that time we should be in the middle of the second wave, yet nothing seems to be happening.

@sailors please communicate with us about the process!

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The question has been closed for the following reason "question is not relevant or outdated" by JSEHV
close date 2016-02-01 12:13:33.634202

Comments

37

Come on, relax a little ;)

gehowa ( 2015-09-11 23:45:04 +0300 )edit
2

The hardware is ready. The software isn't I guess.

leszek ( 2015-09-12 00:32:44 +0300 )edit
2

Er, no, the opposite is true. The software is ready, and has been for quite some time now. There are demo tablets running around all over the place, and several reviews have already been written using those tablets.

However, a number of problems have continued to hamper the hardware side, from the display issues early this year to the more recent factory scheduling and logistics issues. Once they can start successfully producing the tablets in volume, shipping will commence.

Copernicus ( 2015-09-12 01:09:52 +0300 )edit
12

I know about the hardware issues though I think they are pretty much now ouf of the way. I still have doubts about the software.

Will split screen make it into 2.0, because it was announced to release around this time? Will the little quirks with the new eventsview and android support we experience on the phone also happen on the tablet? What about software? We are still not allowed to upload x86 versions of our apps to harbour because the SDK isn't ready yet. So the store will be almost completely empty on arrival of the tablet? I also don't see tablet versions on openrepos. So basically if I would review the tablet based on the native apps which are pretty much non existent I cannot be amazed and as reviewer I can only criticize that. OK there is Android Support but if it isn't top notch and you have bugs like notifications not producing sounds or not shown at all nobody would be amazed by that aswell.

In the end the question remains will the tablet and especially the OS amaze the reviewers and users? Or will it be another 'meh' review? Or will it be a 'has potential but needs improvement' review? Last time I remembered this was exactly that what most Jolla Phone reviewers said. There comes the time that one day Jolla and SailfishOS needs more than such reviews. So that new users and developers will be interested in SailfishOS and start using it. Remember this Tablet is a flagship device for the SailfishOS Platform so it needs that kind of quality that attracts people to it.

leszek ( 2015-09-12 01:40:00 +0300 )edit
10

Well, then, I suppose you _don't_ want them to release the tablet just yet, if you want to wait until the software is polished and "amazing". :)

A few items:

  • Work on split screen was scheduled to _start_ in August, as you can see in Q3 of the development roadmap. I doubt it will be complete very soon, given the amount of work Jolla has to pursue in other areas right now...
  • Yes, one would expect most quirks on the phone to appear on the tablet, as both are in fact running Sailfish 2.0.
  • It makes little sense to push out the tablet SDK if they still can't produce tablets. I would imagine that the SDK will appear at about the same time shipping starts. (And, that the team working on the SDK is taking advantage of the additional time to continue to tweak the SDK itself.)
  • Sure, the store will be almost empty on arrival of the tablet. Not such a huge deal, as until at least November the only folks who will have tablets are those who participated in the Indiegogo campaign, and that just isn't an enormous number of folks. I would imagine that we can get by with the billions of Android apps available until native apps appear...
  • "Will the OS amaze the reviewers and users?" From the reviews I've seen, the reviewers barely even notice that the OS is not Android. I'd love to see an in-depth review from someone who actually understands what he's talking about, but then, anybody who knows anything about the mobile industry as a whole has already experienced Sailfish _years_ ago and made up their mind. :)

tl;dr: Sailfish is fine as it is. And it will improve over time! There should be nothing software-related to delay the tablet at this point.

Copernicus ( 2015-09-12 02:07:58 +0300 )edit

27 Answers

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7

answered 2015-11-09 21:29:14 +0300

Dave999 gravatar image

What happend With the november wave? Please share!

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2

The way things are developing you better forget it. You had invested in a start up and it failed. Just read a comment by Turbinenreiter (November 9, 2015 at 7:06 pm) to the blog post. It turns out that even the October wave is still not fully delivered. It makes me even more skeptical… :-/

rburkhanov ( 2015-11-09 21:50:23 +0300 )edit
2

In a situation like this nothing is as infuriating as silence. Even small startups which have 2-3 people involved somehow find time to keep their backers informed. But Jolla? Nooo, they are so extremely busy "doing their best to deliver tablets as soon as possible" that the best we get are occasional promises that jam will be tomorrow. Jam is always tomorrow.

Disgusting.

ScumCoder ( 2015-11-09 22:13:54 +0300 )edit
1

Perhaps Jolla to lay off all Sailors and the steersman is not in time for it. Does someone living close to Jolla HQ? The lights are still there?

cocovina ( 2015-11-10 08:54:49 +0300 )edit

Now waiting for the "sorry, were busy preparing Slush" excuse.

François ( 2015-11-11 00:10:45 +0300 )edit
6

answered 2015-09-21 23:06:44 +0300

flywheel gravatar image

Communication is the key, especially with projects like this.

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6

Then I think jolla lost the key. Hope they find it soon.

Dave999 ( 2015-09-21 23:20:16 +0300 )edit
5

answered 2015-09-22 15:30:43 +0300

verydeep gravatar image

Finally! a new blog post :)

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5

answered 2015-10-07 14:32:49 +0300

xernobyl gravatar image

I was on the first batch back in November and still didn't receive any invitation / shipping information. Is there anything I'm missing? :|

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2

I was #32 backer on IGG and didn't receive anything as well) At least I know why:

Hi ScumCoder. Thanks for your note. As you placed your order from Russia you will receive separate instructions regarding shipping. Getting the tablet to your country requires a few extra steps, and thus we need to handle your case separately. It will take slightly longer unfortunately, but we are doing our best to respect the order of contributions despite these limitations.

So I guess I'm a 'russisch Untermensch' and need to wait :P (just joking, I know that our customs are fucked up)

ScumCoder ( 2015-10-07 15:44:20 +0300 )edit
1

I see in real colours, how they prepared this answer (of course in sweat blood, because they do everything ...). I believe that the answer is autentic, because they used their favorite non concrete words (few, slightly longer. etc). :)

cocovina ( 2015-10-07 16:24:40 +0300 )edit
3

answered 2015-09-22 10:41:24 +0300

t-lo gravatar image

A separate thread in TJC¹ found the Jolla tablet:

http://www.pandawill.com/aigo-x86-tablet-pc-intel-z3735f-quad-core-785-android-44-ips-retina-2gb-16gb-black-p98299.html

Make sure to check out the unique design (2nd and 3rd picture). It's been available since February - for eight months, iow.


[¹] https://together.jolla.com/question/110875/we-hadnt-jolla-tablet-so-lets-talk-about-it-it-hardware-update-and-some-other/

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1

Considering How this is available. We really deserve an answer on what is actually going on with the Jolla tablet. Silence is ruining a community.

Axion ( 2015-09-22 11:35:01 +0300 )edit

It's not a Jolla tablet. CPU has a different frequency, flash is 16 GB. It's maybe the same OEM platform. Did you really believe that Jolla started a hardware design from scratch when there are hundreds of platforms that can be used? Look at the price - it costs as much as a Jolla tablet even with lower specs. Jolla for sure managed to build a nice batch to get a great price.

Giacomo Di Giacomo ( 2015-09-22 15:45:04 +0300 )edit
2

Sorry for the late response, but you're wrong about the CPU: Aigo ships a Z3735F¹, just as Jolla does².

NAND density is an assembly option; it is likely that Aigo also can offer 32/64 GB versions.

Also, "did you really believe" - well, I trusted. Because Jolla claimed "Designed in Finland", and I trusted them. They lied. There is an unnerving tendency here at TJC to make those lies the trustee's fault.

¹ http://www.pandawill.com/aigo-x86-tablet-pc-intel-z3735f-quad-core-785-android-44-ips-retina-2gb-16gb-black-p98299.html ² https://together.jolla.com/question/63901/jolla-tablet-be-more-specific-about-the-cpu/

t-lo ( 2015-09-23 10:06:56 +0300 )edit

@t-lo The Jolla CPU has a higher clock speed, so although being the same model it's a different part.

Giacomo Di Giacomo ( 2015-09-23 10:39:30 +0300 )edit

They did make some modifications though: better LCD, LCD bridge IC, Hall sensor, slightly better battery. Most likely they had to make new PCBs to accomodate the additional IC. It's far from a new design, of course.

butler ( 2015-09-23 11:14:40 +0300 )edit
3

answered 2015-11-03 03:11:10 +0300

vaa gravatar image

Jolla communication has been abysmal and you certainly realise it as well as we do. So why do you keep it this way? What stops Jolla from speaking up? Are you between the Devil and the deep blue sea?

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2

Also, people seem to think they purchased something, which they didn't (unless one had pre-ordered - which is still slightly different from buying a redy-to-ship product). Now they are ranting because a crowd funding campaign has been delayed (which is indeed, quite common). I get the frustration, but shouting the same things over and over again doesn't change a damn thing. They still funded a campaign - they didn't purchase anything. And if I recall correctly the first batch was estimated to be delivered in May and was delivered (at least partially) in October, so that makes it approximately four months late, which in my books isn't that much for a perk in a crowd funding campaign. And I'm with @ossi1967 on this one, the information and communication has been at least decent, every few weeks they post a blog post, don't know about twitter or facebook, but it seems they even answer to the questions in the blog every now and then. To sum it up: They are not your best friends, they are - in the end - running a business, they are not obliged to tell you every single detail of the process. And this makes people a bit annoyed, since Jolla has told to be open, but remember free software is not the same thing as free beer.

raketti ( 2015-11-03 09:16:40 +0300 )edit

@raketti: As for the original shipment estimation: The Jolla press release (Nov. 19th, 2014) stated that "Jolla Tablet shipments are expected to start in the second quarter of 2015 for the first contributors on Indiegogo". The second quarter of 2015 includes June - so counting from there, the end of Sept/beginning of Oct is a little more than 3 months late. Even less than your four months. :)

The myth that shipments are to start in May comes from the way Indiegogo manages campaign dates. They don't have (or didn't have at that time) a way to enter quarters of a year. They only had months. So someone decided May would be a good choice because it's in the middle of Q2. Well...

ossi1967 ( 2015-11-03 10:24:02 +0300 )edit

@ossi1967 thanks for clarifying, but as I said, if I remember correctly. ;)

raketti ( 2015-11-03 11:55:26 +0300 )edit
1

@ sailor raketti: Is anything I said a “rant”? You also sort of support what I wrote: “…Jolla has told (you probably mean promised) to be open”. Not just promised, but advertised with it. Imho they didn't deliver. Neither “Free software” (btw Sailfish is just “mostly open source i.e. like in: “not your beer””, nor “free beer” is what I'm talking about. “What I want to hear” is also besides the point, @ sailor ossi1967. Forthcoming communication is something different in my book. More to the point though, my question amounts to: “What's going on at Jolla?” Has Jolla switched focus? Are there management or hardware or any other problems? An informative answer would also preclude speculation. Bashing upon whomever asks questions is not really in the advertised spirit, sailors!

vaa ( 2015-11-03 14:59:59 +0300 )edit
1

@vaa, I wasn't talking about you, I was talking about people in general - just relax, the tablets will arrive. Every single company tells something in the lines of "You are our best customers, we will never let you down.", or do they not - still, they run a business and they aren't obliged to answer to every single question asked from them - no matter how open they promote to be. And in my opinion, Jolla has posted updates in a fairly steady schedule, not every week, but a few updates per month - why write a post if nothing has changed? People will continue to speculate even if Jolla will address your questions - that's how we humans work - not satisfied with the answers we are provided, always wanting for more. I'm quite sure Jolla will announce something when they have something to announce, it's just that simple.

raketti ( 2015-11-03 16:44:20 +0300 )edit
3

answered 2015-11-15 17:55:12 +0300

2Ti gravatar image

This excerpt from Antti Saarnio's presentation at Slush 2015

"Tuote on valmis, ja tabletteja toimitetaan tilaajille parhaillaan. Voin taata, että ne tulevat perille - vaikkakin myöhässä", Saarnio vakuutti.

translation (by me)

"The product is ready and the tablets are being delivered to customers as we speak. I guarantee that they will be delivered, although late." Saarnio said.

Sooo, the procuct (tablet or SFOS 2.0?) is ready, but they have problems with delivery. Fine, reading Turbinreiter's comment on the latest post on blog.jolla.com would seem to confirm this

""I WAS in that second wave. They sent me the mail to complete my order, which I did, paying another 40€ for tax and shipping. They confirmed my order and told me that they will ship the tablet within 10 business days. That was on October 14th. I still don’t have a tablet. After they missed their 10-days-until-shipping deadline they set themselves, they didn’t care to inform me. I opened up a support ticket, where at first they told me that everything is fine. After I still didn’t get my tablet, I asked again, this time they answered that they have problems with their fulfillment center and that it will take some weeks to sort it out. At this point I asked them for a refund – to which they answered that they don’t know where my tablet is and they want to figure out if it was shipped already before giving me a refund.""

[emphasis mine]. This isn't actually anything new, I've had logistics companies (I'm looking at you Royal Mail) mysteriously lose packets before, which is ironic given that they quite literally have one job, deliver packets without losing them.

Anyhow, putting together all the various bits and pieces of information from the past 3 months, taking Jolla for their word (which might not be the best of decisions at this point) and putting a very positive spin on everything it would appear that we are in the phase where Jolla is figuring out the delivery chain and ramping up deliveries. According to them it would take 3-5 weeks to ramp up deliveries which puts the actual reception of tablets somewhere between mid to end of January.

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1

January 2016? Or should we add some more slight delays and be prepared for January 2017?

Stefanix ( 2015-11-15 18:09:15 +0300 )edit

@Stefanix like I said: "putting a very positive spin on everything". Going with the reasonable person principle (http://www.irc.perl.org/reasonable_person.html) that's where I put the delivery date given the information we now have and assuming that "the product is ready" - means that the tablets have been or are currently being manufactured - whether that's true is anybody's guess.

2Ti ( 2015-11-15 18:15:06 +0300 )edit
2

Thanks a bunch for sharing your thoughts with us.

It is ridiculous how Jolla's backers have to play detectives, hunting for curbs of information and painstakingly putting pieces together.

ScumCoder ( 2015-11-15 19:58:13 +0300 )edit
1

I completed my order on Nov. 1st 2015 - and payed 68$ Tax via paypal. And from that moment on my order was shown with "paid", but nothing happened. :-(

This is already a disaster. I will never again buy a Jolla product.

Ruslanowitsch ( 2015-11-17 18:53:32 +0300 )edit
2

answered 2015-10-08 21:12:10 +0300

pawel gravatar image

updated 2015-10-08 21:26:59 +0300

according to blog.jolla.com, we wont see it before november. and with see i mean the invitation e-mail not the tablet itself. sorry but i am *

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2

Hopefully there wan't be any more delays. Just don't know what to think now. And reading this one more thing bothers me now: how long the tablet will be supported. Would be less then good after a year of waiting to run into some sort of hw troubles in next few months just to find out Jolla has no intention to repair/replace it. Sorry, not so much trust into this company from me now.

rburkhanov ( 2015-10-08 23:44:42 +0300 )edit
2

answered 2015-12-15 20:48:56 +0300

Dave999 gravatar image

Where is the jolla christmas edition tablet?

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2

Gone. They blew the crowd funding diddling with the UI animations and are too broke to do squat anymore.

alamaki ( 2015-12-15 22:40:26 +0300 )edit
1

answered 2015-11-22 16:38:44 +0300

Dave999 gravatar image

updated 2015-11-22 16:40:31 +0300

  1. Is it game over?

If not…

  1. What is the status of manufacturing second wave?
  2. What is the status of tablet parts for all the tablets?
  3. Are any activities in the jolla tablet project right now?
  4. When do you estimate the tablets could start shipping?

Some other questions

  1. We funded the campaign with 480%. Why didn’t you mange to deliver more tablets?
  2. Why change screen several times when you were short on money and jeopardize the tablet?
  3. Why didn’t you asked backers or decide to ship an unfinished product rather than ship nothing at all?
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1

Shipping is frozen. See: http://reviewjolla.blogspot.de/2015/09/jolla-tablet-3rd-delay-on-shipping.html#more Don't expect answers to your questions.

leszek ( 2015-11-22 18:10:41 +0300 )edit

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Asked: 2015-09-11 23:42:25 +0300

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Last updated: Feb 01 '16