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Can not download/install Jolla Maps since the Maps-update [answered]

asked 2015-09-14 17:57:23 +0200

PatsJolla gravatar image

updated 2015-09-14 18:22:00 +0200

Hi folks, I have a strange Problem with the Maps App. After the last OS Update I reinstalled Maps and then came out the new update to Maps version 1.1.0 Since the update message came I cannot download/install the update. I always receive the message Problem with the store while installing the app. Fixing the App-Registry with the Jolla Utilities and restarts didn't help other apps I can install/update via shop without problems. I deleted the previous version and now I can not even install it again.

What else can I try?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by PatsJolla
close date 2015-09-21 16:45:26.051582


Maps 1.1.0 is probably too old so the system doesn't allow installing it.The correct version of Maps for the latest OS is

penpen ( 2015-09-14 19:43:18 +0200 )edit

but that's strange because the store app shows me only version 1.1.0 and why doesn't the error message talk about outdated version for example? Where can I see the current version in the shop?

PatsJolla ( 2015-09-15 12:03:12 +0200 )edit

I have the same problem. I couldn't update maps then i removed it to try to reinstall but it doesn't work. So now i can't install maps. When i try with terminal, this is what i get :

pkcon install sailfish-maps
Waiting in queue
Refreshing software list
Resolving dependencies
Fatal error: nothing provides qt5-plugin-geoservices-nokia >= 5.2.1+git8 needed by sailfish-maps-

Any idea?

Jef ( 2015-09-15 16:04:52 +0200 )edit

@PatsJolla, touch the three little dots at the right side of app details page in Jolla Shop and then scroll down to the start of the pictures. There should be text like:

Type Sailfish app
Updated 14:01, 02/09/2015
Released 02:00, 11/11/2013
penpen ( 2015-09-15 18:43:08 +0200 )edit

Strange for me it looks different:

Type Sailfish app
Version 1.1.0
Updated 13:01, 02.09.2015
Released 01:00, 11.11.13

The one hour difference I can imagine is timezone relevant but why doesnt my store app find the newer version?

Can I somehow reset the store db? or force a refresh?

PatsJolla ( 2015-09-15 18:50:32 +0200 )edit

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answered 2015-09-20 14:13:56 +0200

penpen gravatar image

Run "pkcon download /tmp sailfish-maps" and select "sailfish-maps-1.1.0-10.27.1.jolla.armv7hl" for Sailfish OS 1.1.7 Björnträsket. After that run "pkcon install-local /tmp/sailfish-maps-1.1.0-10.27.1.jolla.armv7hl.rpm". It should install it because that version supports the qt5-plugin-geoservices-nokia that you have already installed on your phone. Now check if Maps is working. Reboot phone so Jolla Store app discards it caches. Finally check if Jolla Store app is showing Maps app.

For more details see the comments thread of the question section.

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This is the help that solved the problem. After a restart of the phone the Maps are now also listed as installed within the store app. So we can close the thread.

PatsJolla ( 2015-09-21 16:45:10 +0200 )edit

answered 2015-09-14 18:01:03 +0200

simo gravatar image

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Well that's not really my problem. I can perfectly see the Maps app in the store I could also see that there was an update available. But I can not download and install it... It starts and after a wile I get the error message and nothing has changed.

PatsJolla ( 2015-09-14 18:03:36 +0200 )edit

Can you install something else? I tried a random game - SailyFish (yeah, I know) and it installed fine. Also the Maps version for me is both available and installed.

raketti ( 2015-09-14 18:57:57 +0200 )edit

yes other apps I can install and even update without problems. Apps that I didn't have before and also others that I already had installed. Just with Jolla Maps I have this strange problem

PatsJolla ( 2015-09-14 19:03:46 +0200 )edit

That sounds weird, I did the following:

  • Removed Maps
  • Reboot
  • Installed Maps

And everything went ok.

Have you tried refreshing the app registry in the Utilities?

raketti ( 2015-09-14 19:21:30 +0200 )edit

yes refreshing and several independent restarts.. nothing worked. should i try pkcon refresh or sth similar?

PatsJolla ( 2015-09-14 19:35:49 +0200 )edit

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Asked: 2015-09-14 17:57:23 +0200

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Last updated: Sep 20 '15