Cannot update or install apps from Jolla Store after SOS 2.0 Update

asked 2015-09-25 11:38:11 +0200

rms gravatar image

Hi there,

After the update I can't update existing apps nor install new ones. The status hang on "Waiting" and, after that, it finally stops with the message "Store error...".

I've tried a full device reset and update the SO from the early versions and the problem persists. In fact, after the reset I was able to install some apps developed by Jolla (like the weather app).

I've tried also "pkcon install jolla-client" but it gives an authentication error. Because of that I've tried to create a new jolla account just to make sure nothing is wrong with my actual one. The error still persist...

Could anyone help me please. As I've done a device reset and with no ability to install apps the phone is almost unusable..

Thank you in advance...

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I have apparently a similar problem too But it started before the upgrade to SFOS 2.0: I had some apps with available updates but the update failed. I could do the upgrade to SFOS2.0 but now I cannot install anything from the store nor update (5 apps are listed with updates available) I have tried: - reboot - restore registry within sailfish utilities - pkcon refresh and update (which gives no error message) ?

pat_o ( 2015-09-25 12:14:54 +0200 )edit

Could you try again now, this most likely was a server side issue, which has been fixed now

Keto ( 2015-09-25 18:50:57 +0200 )edit

Thank you! Now i am away from my Jolla, I'll try again when at home. I'll give feedback here!

rms ( 2015-09-25 18:53:02 +0200 )edit

regarding my case, seems that the issue is solved :p

pat_o ( 2015-09-25 18:59:30 +0200 )edit

thank you! everything is working for me, too. how can I close the question as answered?

rms ( 2015-09-25 23:39:20 +0200 )edit