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My Jolla tablet conformation email still hasn't came yet, do I still wait?

asked 2015-10-16 06:19:39 +0300

toxemicsquire4 gravatar image

I funded the indiegogo page back in November and it seems that everyone got a conformation email, is that true or was there an error in the system and because of that I didn't get one?

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With confirmation mail, do you mean: a message from Indiegogo confirming your pledge? Everyone should have received such a mail. It's a pretty standard part of any webshop transaction.

If you do have the proof of payment, you should cotact care@jolla.com

bilgy_no1 ( 2015-10-16 06:33:02 +0300 )edit

Yep, it's weird to wake up only one year later, but anyway, the contact point should be rather Indiegogo directly.

Sthocs ( 2015-10-16 11:02:00 +0300 )edit
2

I haven't got a confirmation mail either - the mail to finalize my order and correct shipment info, that is...

hwesselmann ( 2015-10-16 15:20:38 +0300 )edit
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@hwesselmann this one is the email from Jolla to finalize the order, it's normal, very few people got it until now. The OP is talking about an email "that everyone got", so it seems to be the Indiegogo one.

Sthocs ( 2015-10-16 17:14:26 +0300 )edit

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answered 2015-10-16 15:39:41 +0300

jolladiho gravatar image

updated 2015-10-18 18:20:24 +0300

(edit) shipping schedule details: http://reviewjolla.blogspot.de/p/jolla-tablet-shipping-schedule-official.html

Don't worry, I did it on 21st november and still waiting too. Be happy, if we get the tablet, most apps are ported ;-).

You may check the "google doc" at this thread and see that there are not many devices in the first delivery bunch and "everyone" are only some "early birds" - as far documented: https://together.jolla.com/question/114359/my-tablet-has-been-shipped/

And what happens next: https://blog.jolla.com/jolla-tablet-important-news-helm/

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not even all the 189$ perk guys got an invitation atm. so if you aren't one of them you most likely have to wait for the last shipping wave in december

michel ( 2015-10-16 19:23:47 +0300 )edit

I even got an invitation back on Sept 22, but still haven't got a shipping notification. I am guessing that because I ordered a 32Gb tab rather than a 64Gb (which is all the unboxing pix/vids I've seen) I'll be notified when that batch has been completed at the factory

Ryan ( 2015-10-19 16:31:31 +0300 )edit
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Asked: 2015-10-16 06:19:39 +0300

Seen: 948 times

Last updated: Oct 18 '15