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SMS troubles

Tracked by Jolla (In release)

asked 2015-10-23 03:43:23 +0300

Recently SMS spontaneously stopped working (currently running 1.1..9.30)

When composing a message and subsequently trying to send it, it remains in the "sending" state. Apparently it does get sent though (I have reports of SMS messages arriving). However I don't receive any messages.

What could be wrong? How to fix it? Maybe the commhistory.db got damaged? (it is still there looks like). This does not look like a bug although something certainly went wrong here.

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Thank you for your report.

What version of commhistory-daemon do you have installed? (devel-su -p pkcon get-details commhistory-daemon)

Can you get the following log: devel-su journalctl -b | grep ofono and send it to chris dot adams at jolla dot com and I will forward it onto our messaging experts for analysis.

Cheers, Chris.

chris.adams ( 2015-10-23 07:30:18 +0300 )edit

I had the same problems when running 1.1.9.28. Usually, retrying much later or rebooting would make the SMS being sent. And further, I had serious problems sending, and sometimes receiving MMS, don't know if related to SMS though. I have just updated to 2.0.0.10, so I will have to investigate if the problem is still there or not. Currently I have commhistory-deamon-0.7.3-1.38.1.armv7hl installed.

nick75 ( 2015-10-23 08:56:23 +0300 )edit

Thanks Chris, I sent you the info. Meanwhie I'm considering upgrading to the next sailfish version. Or you think it shoud not matter?

JayBeRayBearGun ( 2015-10-24 00:31:16 +0300 )edit

Hi Chris, seems like it is nog just SMS but all messaging stuff. Sending works receiving not. I guess the commhistory.db is damaged right?

JayBeRayBearGun ( 2015-10-24 23:21:55 +0300 )edit

Just noticed that making "Messages" backups fails. Seems to me a clear indication :)

JayBeRayBearGun ( 2015-10-25 00:49:39 +0300 )edit

1 Answer

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answered 2016-03-12 06:30:53 +0300

I had the same symptom not spontaneously, but after a factory reset of the phone (and installing every upgrade up until 2.0.0.10). After some investigation, I found I had lots of these error messages in journalctl:

Mar 11 22:04:18 Jolla invoker[7658]: /usr/bin/commhistoryd: symbol lookup error: /usr/bin/commhistoryd: undefined symbol: _ZN11CommHistory10GroupModel20enableContactChangesEb

What fixed it for me was to re-install commhistoryd as root and restart it as nemo:

# pkcon install commhistoryd
$ systemctl --user restart commhistoryd.service

I had, in the BAD state:

 [root@Jolla nemo]# pkcon search name commh
 [...]
 Installed       all-translations-pack-0.0.34-10.4.5.jolla.noarch        Collection of all translations in one binary rpm
 Installed       commhistory-daemon-0.7.3-1.38.1.armv7hl         Communications event history database daemon
 Installed       libcommhistory-qt5-1.9.7.1-1.30.1.armv7hl       Communications event history database API
 Installed       libcommhistory-qt5-declarative-1.9.7.1-1.30.1.armv7hl   QML plugin for libcommhistory
 Installed       libcommhistory-qt5-tools-1.9.7.1-1.30.1.armv7hl Command line tools for libcommhistory
 [...non-installed packages trimmed...]

After running pkcon install commhistoryd:

 [root@Jolla nemo]# pkcon search name commh
 [...]
 Installed       all-translations-pack-0.0.34-10.4.5.jolla.noarch        Collection of all translations in one binary rpm
 Installed       commhistory-daemon-0.7.3-1.38.1.armv7hl         Communications event history database daemon
 Installed       libcommhistory-qt5-1.9.7.1-1.30.1.armv7hl       Communications event history database API
 Installed       libcommhistory-qt5-declarative-1.9.7.1-1.30.1.armv7hl   QML plugin for libcommhistory
 Installed       libcommhistory-qt5-tools-1.9.7.1-1.30.1.armv7hl Command line tools for libcommhistory

...so no changes in version numbers.

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I have tvis problem witv 2.0000001 version.

alloj ( 2016-03-14 12:04:25 +0300 )edit
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Asked: 2015-10-23 03:43:23 +0300

Seen: 528 times

Last updated: Mar 12 '16