jolla-email takes no existing email-account

asked 2015-10-24 19:09:09 +0300

austrian gravatar image

updated 2015-10-26 12:43:21 +0300

My phone is new installed to sailfish 2.0.0.10 After restore my /home/nemo/ folder I installed all my apps. The phone is working and my contacts and settings are back. In settings/accounts my email-account is active.

But when I open the email-app, there is always shown "no account". I can't add a new account, because my email adres is already stored.
I tried to reinstall the jolla-email, but didn't help.

How can I clean all parts from jolla-email? Is there a config file to set the question for a email-account to done?

Update1

If I create at begin the jolla-email app a new email-account, the startup ends with "account could not created" But in /home/nemo/.config/libaccounts-glib/accounts.db the new account is stored! I don't get in the mail-app :-(

Update2

Logfile-output is:

 [21604] Okt. 26 11:39:16 [Warning] void QCopClient::connectToServer() QLocalSocket::ConnectionRefusedError "QLocalSocket::connectToServer: Connection refused" 
[21604] Okt. 26 11:39:16 [Debug] Messaging :  MessageServer ctor begin 
[21604] Okt. 26 11:39:16 [Debug] Messaging :  opening database 
[21604] Okt. 26 11:39:16 [Warning] Failed to create versioninfo table - query: "CREATE TABLE versioninfo (   tableName NVARCHAR (255) NOT NULL,   versionNum INTEGER NOT NULL,   lastUpdated NVARCHAR(20) NOT NULL,   PRIMARY KEY(tableName, versionNum))" - error: "unable to open database file Unable to execute statement" 
[21604] Okt. 26 11:39:16 [Critical] Messaging DB Invalid: Messaging cannot operate due to database incompatibilty!
[21810] Okt. 26 11:39:18 [Warning] void QCopClient::connectToServer() QLocalSocket::ConnectionRefusedError "QLocalSocket::connectToServer: Connection refused" 
[21810] Okt. 26 11:39:18 [Debug] Messaging :  MessageServer ctor begin 
[21810] Okt. 26 11:39:18 [Debug] Messaging :  opening database 
[21810] Okt. 26 11:39:18 [Warning] Failed to create versioninfo table - query: "CREATE TABLE versioninfo (   tableName NVARCHAR (255) NOT NULL,   versionNum INTEGER NOT NULL,   lastUpdated NVARCHAR(20) NOT NULL,   PRIMARY KEY(tableName, versionNum))" - error: "unable to open database file Unable to execute statement" 
[21810] Okt. 26 11:39:18 [Critical] Messaging DB Invalid: Messaging cannot operate due to database incompatibilty!
[21823] Okt. 26 11:39:20 [Warning] void QCopClient::connectToServer() QLocalSocket::ConnectionRefusedError "QLocalSocket::connectToServer: Connection refused" 
[21823] Okt. 26 11:39:20 [Debug] Messaging :  MessageServer ctor begin 
[21823] Okt. 26 11:39:20 [Debug] Messaging :  opening database 
[21823] Okt. 26 11:39:20 [Warning] Failed to create versioninfo table - query: "CREATE TABLE versioninfo (   tableName NVARCHAR (255) NOT NULL,   versionNum INTEGER NOT NULL,   lastUpdated NVARCHAR(20) NOT NULL,   PRIMARY KEY(tableName, versionNum))" - error: "unable to open database file Unable to execute statement" 
[21823] Okt. 26 11:39:20 [Critical] Messaging DB Invalid: Messaging cannot operate due to database incompatibilty!
[21831] Okt. 26 11:39:21 [Warning] void QCopClient::connectToServer() QLocalSocket::ConnectionRefusedError "QLocalSocket::connectToServer: Connection refused" 
[21831] Okt. 26 11:39:21 [Debug] Messaging :  MessageServer ctor begin 
[21831] Okt. 26 11:39:21 [Debug] Messaging :  opening database 
[21831] Okt. 26 11:39:21 [Warning] Failed to create versioninfo table - query: "CREATE TABLE versioninfo (   tableName NVARCHAR (255) NOT NULL,   versionNum INTEGER NOT NULL,   lastUpdated NVARCHAR(20) NOT NULL,   PRIMARY KEY(tableName, versionNum))" - error: "unable to open database file Unable to execute statement" 
[21831] Okt. 26 11:39:21 [Critical] Messaging DB Invalid: Messaging cannot operate due to database incompatibilty!
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Comments

Did you create a full backup of /home/nemo and restore all files from that archive?

lakutalo ( 2015-10-25 11:02:33 +0300 )edit

Yes, I restored a full backup of /home/nemo with "Back In Time". But this backup is 1 month old. Additional I copied the newest files from "Recovery mode" /home/nemo/.local and /home/nemo/.config with rsync to /home/nemo. https://jolla.zendesk.com/hc/en-us/articles/202514138

austrian ( 2015-10-25 12:35:02 +0300 )edit

I know this is not much help, but generally you should avoid restoring files from a simple archive without extreme precautions as there often are version dependencies. So before overwriting with older files you should at least also save the existing ones.

lakutalo ( 2015-10-28 11:11:09 +0300 )edit

I had the trouble of missing account in email app this morning. After a reboot all my account were back. This is the first time I see this behaviour.

TNZ ( 2015-11-10 12:53:31 +0300 )edit