Ask / Submit
2

Sending Emails via 3G(GSM) [answered]

asked 2014-01-08 00:52:24 +0300

JonnJonz gravatar image

updated 2014-01-08 08:32:37 +0300

VDVsx gravatar image

Possible to receive Email via 3G and Wifi, but only possible to send them via Wifi. The settings are ok (password etc.), everything is running fine on my N9. V1.2.05, delete my Email account and readded it again, same situation.

Hope someone has an idea ;-)

edit retag flag offensive reopen delete

The question has been closed for the following reason "the question is answered, an answer was accepted" by VDVsx
close date 2014-08-07 14:20:37.580224

Comments

5

Most mobile carriers will block sending email on SMTP port 25 if it's not their SMTP server you're using to avoid being an open relay. Often they don't block other outgoing ports such as 26, 587 or 465.

Which you can use depends on the carrier, your mail server and if SSL/TLS is used.

Check what you have configured on your N9.

aegis ( 2014-01-08 02:27:22 +0300 )edit

Ups wrong field ;-)

@aegis: Thanks for the Feedback. Use 587 as port, the settings are the same I used on my N9...

JonnJonz ( 2014-01-08 10:12:05 +0300 )edit

JonzJonz: deleted your answer to keep it tidy and unanswererd :-)

gabriel ( 2014-01-08 11:43:40 +0300 )edit

@JonnJonz - Is the SIM card the same as in the N9 or from the same provider ? Email app treats all networks the same way, does not matter if wifi or 3G

VDVsx ( 2014-01-28 13:29:46 +0300 )edit

@VDVsx - Yes same SIM card and same provider. And the settings are the same too. When I tried to sent Emails via 3G I got a failure message after some seconds. With Wifi everything is working fine.

JonnJonz ( 2014-01-28 23:59:56 +0300 )edit

1 Answer

Sort by » oldest newest most voted
1

answered 2014-08-06 22:59:34 +0300

JonnJonz gravatar image

Fixed that problem with my Email provider after more than 8 month. From my point of view Jolla was (unfortunately) not very helpful to fix that topic. We talk about Mail, not really an innovation nowadays. The last recommendation: third party app from a third party platform...

edit flag offensive delete publish link more

Comments

wow, 8months. I am sorry to hear it took so long.

magullo ( 2014-08-06 23:25:18 +0300 )edit
2

How was the problem fixed?

hana ( 2014-08-07 00:05:20 +0300 )edit
1

Quite unfair statement, I spent quite a lot of time debugging this issue, Care even contacted the operator and the email provider, and I did tests in several other devices with a provided test account(same results), in the end the problem is not even in Jolla side(email provider blocking invalid PTR records).

VDVsx ( 2014-08-07 14:20:01 +0300 )edit

@VDVsx can I ask if it depends on N9 (the other device) being more relaxed in terms of standard, while Jolla is stricter? For my own curiosity.

magullo ( 2014-08-07 16:13:38 +0300 )edit

@hana My provider changed something in the background and enabled encryption. When you have similiar problems think this is not really helpful for you. When you need more information please leave a message here, I will try to get more information from my provider.

JonnJonz ( 2014-08-08 00:06:29 +0300 )edit

Question tools

Follow
5 followers

Stats

Asked: 2014-01-08 00:52:24 +0300

Seen: 257 times

Last updated: Aug 06 '14