Ask / Submit
4

Browser is not responding

asked 2015-11-04 00:08:56 +0300

hergliaje2 gravatar image

updated 2016-08-17 11:27:35 +0300

jiit gravatar image

I just upgraded to 2.0.0.10. The Sailfish browser does not work for me in this version, at all.

When I try to load any website or even just about:, the browser's status bar indicates that something is being loaded, but the actual content area always remains completely white. After a while, the status bar also disappears, and I am left with a completely blank white screen. After waiting some more, a system "Browser is not responding, please wait / close" dialog shows up. Waiting does not help. Indeed, watching top in a terminal window, at this phase I see that the browser uses close to 100% CPU and allocates more and more memory (on the order of 1% of additional system memory every five seconds).

This happens both in private and normal browsing modes. It happens for jolla.com, other websites I tried (even ones with very little simple HTML and no fancy CSS or JavaScript) and, as I said, even for about:.

I tried rebooting the phone, but it didn't help (of course). Does anyone else have this problem? It is quite severe to me. [Edit: I only used the Sailfish browser for opening URLs from Tweetian. I have now set up Webcat to do that. So in that sense the problem is side-stepped.]

edit retag flag offensive close delete

Comments

It might be that the installation did not successfully completed to 2.0.0.10. I had to manually update from terminal (developer-mode).

pfbach ( 2015-11-04 01:35:43 +0300 )edit

That's possible. I'm willing to try; where can I find a guide for how to do the update from the terminal?

hergliaje2 ( 2015-11-04 09:20:41 +0300 )edit

2 Answers

Sort by » oldest newest most voted
1

answered 2015-11-05 09:09:07 +0300

hergliaje3 gravatar image

The hint by pfbach helped eventually: I did pkcon install sailfish-browser and pkcon update in the terminal, then rebooted. That seemed to really get me to version 2.0.0.10, and the browser works again. So, yes, the system updater had apparently stopped in mid-update.

edit flag offensive delete publish link more

Comments

This happened to me: system told 'Update failed' but current Sailfish OS was changed to 2.0.0.10. I updated sailfish-browser-settings and sailfish-browser with commands below: [root@Jolla nemo]# pkcon install sailfish-browser-settings [root@Jolla nemo]# pkcon install sailfish-browser

But after reboot browser doesn't work but the same problem continues...maybe there is stilll something I need to update ?

Pakke ( 2015-11-09 11:42:03 +0300 )edit
1

answered 2017-03-13 17:50:51 +0300

martind gravatar image

updated 2017-03-16 09:59:30 +0300

I have the same problem in Sailfish OS 2.0.5.6 Since a few days ago my browser does not load any website. It stays completly white and Loading ("Wird geladen"). I realized that the private mode works, only the normal mode does not respond. I tried [root@Jolla nemo]# pkcon install sailfish-browser-settings [root@Jolla nemo]# pkcon install sailfish-browser but nothing changes. Web Pirate works fine.

Has anybody any idea what to do?

edit flag offensive delete publish link more
Login/Signup to Answer

Question tools

Follow
1 follower

Stats

Asked: 2015-11-04 00:08:56 +0300

Seen: 440 times

Last updated: Mar 16 '17