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unable to start phone app on 2.0.0.10 [answered]

asked 2015-11-06 14:41:58 +0300

SaiKo gravatar image

updated 2015-11-06 18:08:24 +0300

Updated to 2.0.0.10, now when i receive a call (i can hear the ringtone) i don't see the buttons to accept/deny the call. After the other person stops calling i get a notification about the missed call so i can see who called me. When i try to start the phone app to call them back the phone app cover just shows the swirly thingy to indicate it is loading for a while and then just disappears. Still can't start phone app after a reboot.

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The question has been closed for the following reason "the question is answered, an answer was accepted" by Victorious
close date 2015-11-07 04:28:26.222953

Comments

1

Hi @SaiKo - welcome to TJC. Your question is basically a duplicate. Please use the search box before posting questions, albeit the search facility isn't always forthcoming, as people tend to word things differently.

Also, regarding tags, you have tagged your question as a 'feature-request', a 'how-to' and an 'idea' - but your question is not related to these tags. A Feature request would be for asking to implement something not yet available, a how-to would be showing us how-to fix this particular problem and an idea is, well, just an idea, similar to that of a feature request.

See this question and the answer given by myself (Markkyboy), (you will need to use developer mode to fix this one); https://together.jolla.com/question/76996/phone-app-not-starting-any-more-solved/

Regards,

Spam Hunter ( 2015-11-06 16:19:48 +0300 )edit

Thanks for your swift response.

Regarding the duplicate question, i searched for 'phone app' but got a whole lot of unrelated results, the first page alone only went 3 days back and the post you refer to is 10 months old. That is not a helpful search result...

Regarding the tags, i swear i only selected 'bug', i also noticed it was tagged with all the other ones after submitting. My appologies.

SaiKo ( 2015-11-06 16:57:35 +0300 )edit

pkcon install voicecall-ui-jolla gives me

Fatal error: voicecall-ui-jolla-0.8.22.1-10.57.1.jolla.armv7h1 requires voicecall-ui-jolla-settings = 0.8.22.1, but this requirement cannot be provided

i tried pkcon install voicecall-ui-jolla-settings but that gives me

Fatal error: voicecall-ui-jolla-0.8.32.1-10.58.1.jolla.armv7h1 requires voicecall-ui-jolla-settings = 0.8.32.1, but this requirement cannot be provided

SaiKo ( 2015-11-06 17:08:34 +0300 )edit
1

Do you have any patch that modifies the Phone app installed? If that's the case, disable them. If you still want to reinstall voicecall-ui-jolla, ensure to execute pkcon refresh before.

g7 ( 2015-11-06 22:08:59 +0300 )edit

I had the same problem after the latest update, couldn't fix it with the above mentioned solutions so I did a factory reset. Now it works again! Btw, I had no patches installed.

cor ( 2015-11-06 22:22:34 +0300 )edit

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answered 2015-11-06 22:40:13 +0300

SaiKo gravatar image

The problem was in a patch for the phone app. Unapplying and reapplying did the trick.

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Asked: 2015-11-06 14:41:58 +0300

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Last updated: Nov 06 '15