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creating accounts (gmail, facebook) and accesing the Jolla Store failing [answered]

asked 2015-11-26 03:56:18 +0300

antoniovr gravatar image

I had lost access to Jolla Store, first time I had not been able to use it (since I boot the new phone). And second time (after resetting it), I have used it but suddenly it is saying again that there are problems for connecting to jolla store again "general communication problem with store server")

At this time, I have tried to add a google and a facebook account, and in both cases this message is shown: Oops, problem with account creation The web page could not be loaded due to an ssl validation error. Check that the system time and date...

(My date and time is set up automatically from network and it is ok). Does someone had that problem before? How should it be solved?

I dont know whether these are two separated questions or are somehow related.

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The question has been closed for the following reason "the question is answered, an answer was accepted" by antoniovr
close date 2015-11-27 14:14:44.244740

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answered 2015-11-26 17:17:46 +0300

antoniovr gravatar image

I have solved the problem, tonight (I am with my sons at the moment). I will explained it just in case someone face the same one!!

It was my fault...

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Fail was caused while trying to import my owncloud server certificates for addresses and calendar (btw the last one i didnt yet get), following an answer advice: https://together.jolla.com/question/60493/new-carddavcaldav-support-got-to-it-working-with-owncloud/

    Jolla certificate import:

Steps to import a self-signed certificate:

1.create a hash from your self-signed certificate:

$ openssl x509 -in {your_certificate}.crt -noout -hash

2.copy your self-signed certificate into the trusted certs folder

$ cp {path_to_your_certificate}/{your_certificate}.crt /etc/pki/tls/certs/

3.create a link inside the same directory to your self-signed certificate with the previously generated hash:

$ ln -s {your_certificate}.crt {your_certificate_hash}.0

4.now you are ready to connect to owncloud without activating the "Ignore SSL errors" button

Error was that i use cert as extension instead of crt or pem, and it seems that it makes fail the others certificates. Probably the tool that looks for certs hangs with that file. Once I removed the .cert file I introduced, Jolla Store access was restored, and at the same time also access to Google account (in the add account) or others.

antoniovr ( 2015-11-27 14:13:28 +0300 )edit

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Asked: 2015-11-26 03:56:18 +0300

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Last updated: Nov 26 '15