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Together.jolla.com app Sign in

asked 2016-01-05 11:53:18 +0300

palikao gravatar image

updated 2016-01-05 12:02:59 +0300

I can't sign in to together.jolla.com app since I tapped my password wrongly.. So.. Everytime I try to sign in it asks to register.. I tried making another account, just to sign out it then, but.. It doesn't sign out anymore.. I tried to uninstall and install again the app, but nothing.. I tried to empty cookies and passwords inside stock browser settings, but nothing.. What can I do to sign in?

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cookies and password of the browser? I thought you tried to use the app (Jolla Together)? maybe if you uninstall the app then go with a filemanager to the folder of the app and delete the rests manually - could be that some settings stay even after uninstall.

The folder is located in /home/nemo/.cache/harbour-jolla2gether

PatsJolla ( 2016-01-05 12:05:08 +0300 )edit

Thank you! I tried browser settings, since it uses a webpage. I'm trying your suggestion!

EDIT: no, the same.. It asks to register again and no option to have the sign in form

palikao ( 2016-01-05 12:06:58 +0300 )edit
1

Check also /home/nemo/.config/harbour-jolla2gether

eson ( 2016-01-05 12:12:12 +0300 )edit
1

Hmm strange i just tried on my phone and it works perfectly I click in the pulley menu on Login then on the web page the Jolla logo then my Jolla account name (can be different from you user name here in TJC) and I'm logged in.

PatsJolla ( 2016-01-05 12:14:02 +0300 )edit

Already tried.. Both folders deleted, but.. I still can't sign in.. Always asks to register..

palikao ( 2016-01-05 12:14:10 +0300 )edit

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answered 2016-01-05 13:24:18 +0300

PatsJolla gravatar image

updated 2016-01-05 13:24:53 +0300

Here a summary for others who might have the same issue. Solution:

  1. Delete the app.
  2. Delete the folowing three folders which are left over:

    /home/nemo/.cache/harbour-jolla2gether

    /home/nemo/.config/harbour-jolla2gether

    /home/nemo/.local/share/harbour-jolla2gether

  3. Optional: reboot the phone

  4. Reinstall app
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Asked: 2016-01-05 11:53:18 +0300

Seen: 317 times

Last updated: Jan 05 '16