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Accidental shutdown during use or idle [duplicate]

asked 2014-01-09 18:39:30 +0300

SagaciousT gravatar image

updated 2014-07-12 02:40:08 +0300

simo gravatar image

Since yesterday, I've experienced some accidental shutdowns of the phone when trying to make a call and while being inside a (native) app. I've just experienced a shutdown while the phone was idling on the table. Some of the shutdowns are 'hard', i.e. like pulling the battery, and some are 'soft', i.e. like shutting it down with the power button. The battery has always been far from being low (60-80%). The shutdowns during use happened with only one app open and without data connection, i.e. there was no heavy load on the phone.

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The question has been closed for the following reason "duplicate question" by jsiren
close date 2014-01-09 19:22:40.424178

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answered 2014-01-09 19:21:52 +0300

jsiren gravatar image

updated 2014-01-09 19:22:28 +0300

This has been discussed at length at https://together.jolla.com/question/7144/jolla-randomly-shuts-down/ - please post any new information in the comments.

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Thanks for letting me know. A search for 'shutdown' didn't show the thread.

SagaciousT ( 2014-01-09 21:15:21 +0300 )edit

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Asked: 2014-01-09 18:39:30 +0300

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Last updated: Jan 09 '14