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[help] My jolla slowly dying [answered]

asked 2016-02-02 11:44:25 +0200

Xurb gravatar image

updated 2016-02-03 00:42:53 +0200

Hello all, I need a community help. My jolla slowly dying and I do not know what to do. It has begun few month ago with a lot of led blinking, random freezing, app crashing etc etc...

3 weeks ago I reset it to factory configuration but now it's even worse than before. I can't enable repo on open wharehouse, the app crahs and all my previous repo enable are vanished. with the madia player and QuasarMx I randomly have my music gone. this morning I would stop the weather overlay from Coderus I have done it several time it's keep comming back again and again. All apps crash ramdomly. I keep having the app library error notification even if I use the utility. One last thing the other day when when I have reset it to factory the phone generate a lot of (null) files.

Please help me, I love my phone, I just want to learn how to fix it. Thank a lot

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The question has been closed for the following reason "the question is answered, an answer was accepted" by Xurb
close date 2016-02-04 10:29:49.151369

Comments

1

I have the same issue, but my phone is at the point where i can't even make a new password in development mode. it doesn't save.. So i can't run devel-su :(

JoneK ( 2016-02-03 01:00:17 +0200 )edit

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answered 2016-02-02 11:57:14 +0200

t-lo gravatar image

Could you please enable developer mode (settings app -> developer mode), open a terminal, and issue:

devel-su

(enter the password you configured for developer mode), then run

btrfs fi show

as well as

brtfs fi df /

and past the output of both commands here?

Also, after running those, please collect the latest system messages (also on the terminal in developer mode):

journalctl -n 1000 -m

and get back to us with the output.

All commands should be safe to run w/o side effects.

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-_- I can't manage to copy message from terminal, I feel really dumb...

Xurb ( 2016-02-02 12:09:18 +0200 )edit

@Xurb an easy way to do this is to SSH into your Jolla instead of opening a terminal (you can see the IP address in Settings -> Developer Mode) and then go on from there.

t-lo ( 2016-02-02 12:15:38 +0200 )edit

I can't connect my phone in SSH right now we have to wait this eve'...

Xurb ( 2016-02-02 12:26:00 +0200 )edit

Does it say 'size 13.75GiB used 13.75 GiB'? That's the important part.

nthn ( 2016-02-02 14:26:25 +0200 )edit

Yup! you're right nthn that's what the first command line say whereas the phone say 11gigs of 13gigs... weird!

Xurb ( 2016-02-02 16:32:17 +0200 )edit

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Asked: 2016-02-02 11:44:25 +0200

Seen: 1,351 times

Last updated: Feb 03 '16