asked 2016-03-01 12:08:00 +0300
I am trying to set up my university's exchange account on the Tablet. After manually entering the credentials and server address, the Tablet gets stuck at an infinitely spinning "creating account" ("Konto wird erstellt...") screen, between Phase 2 and 3 of https://jolla.zendesk.com/hc/en-us/articles/201440117-
Is there any way to get logs/console output to see what is the problem?
answered 2018-02-13 13:17:22 +0300
I have the same problem with my freshly flashed Sony Xperia X.
However I found a work around to that problem without changing with the privileges: I killed the process (trough top over ssh as root) during the loop which creates the account in deactivated state. When activated everything works fine. At least as far as I can see now.
I deleted the folders as well to reset the system. However it didn't change anything. The new folders get spawned with nemo:privileged settings. Since it didn't help I reverted to privileged:privileged
answered 2016-08-03 13:13:40 +0300
I solved the problem on my Jolla Tablet so far. Ich changes the username notation from "user-account" (this works on my jolla 1) to "account@user" and deaktivated "provisioning" on the second screen at the bottom as described above. Now EAS is working on my Tablet so far.
BUT I think this is still a bug, that you get stuck in "create account..." spinner without an error message.
answered 2016-07-29 12:15:36 +0300
I can syn and made my outlook acc first time after when I update email, it keep updating and finally cover said syn error
answered 2016-07-29 11:30:32 +0300
I had the same issue, I was used to have my organisation's domain name written without a dot (it worked grat earlier), like companyoy, I changed that to company.oy and the exchange account got created within seconds. Of course you need to know that domain suffix, I guess it depends of the way how server is configured, in some cases it works easier.
answered 2016-07-29 11:02:31 +0300
Hey folks. Had the same problem. My solution was not to tick the box for "provisioning" on the second screen at the bottom. After that there was no "creating account" loop anymore. Maybe that helps someone.
answered 2016-07-28 19:33:42 +0300
EAS is still not wirking with 2.0.2/Aurajoki on Jolla Tablet :-/ Still having the "create account" loop :(
answered 2016-07-23 00:37:14 +0300
Jolla C - same problem with Zimbra. Solution does not work for me...
answered 2016-07-20 08:09:27 +0300
After first start of Jolla C I had the same problem, but it went away after first reboot. Hypothesis - on first boot I selected Finnish as the language, but the phone "spoke" English - after first reboot the language was corrected
answered 2016-07-20 00:04:48 +0300
I got the same bug (and workaround by changing the msyncd folder's owner to nemo) on the JollaC (2.0.2.43) again.
answered 2016-05-09 20:54:53 +0300
I still have the same problem here, but the described solution does not work on my tablet trying to connect to OpenXchange. Is this bug tracked? Or are we both the only ones sharing this problem?
No, not only you two. I have the same problem: Tablet/SailfishOS 2.0.1.11 and GroupWise 2014R2 server. The described solution does not work for me as well. And on my Jolla Phone I have another problem: https://together.jolla.com/question/111893/bug-active-sync-nothing-sync-with-groupewise-mobility-server-2014/
Peter S. ( 2016-05-12 10:17:12 +0300 )editAsked: 2016-03-01 12:08:00 +0300
Seen: 1,415 times
Last updated: Feb 13 '18
I have the same problem: Tablet/SailfishOS 2.0.1.11 and GroupWise 2014R2 server.
Peter S. ( 2016-05-12 10:12:22 +0300 )editI'm having the same problem on my Jolla C. The accepted solution didn't work for me.
mattikbk ( 2016-07-21 19:30:46 +0300 )editReinstalling Exchange support solved the issue for me.
mattikbk ( 2016-07-21 20:08:18 +0300 )editTry to not set the "provisioning" option. That did the trick for me. (Account still doesn't sync but the creating account loop is gone)
daywalker ( 2016-07-29 10:58:42 +0300 )edit