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Jolla account "needs to be updated" in an infinite loop

asked 2016-04-05 12:15:03 +0300

GvH gravatar image

When launching the Jolla store, I'm asked to update my Jolla account by going to Settings>Accounts and entering my credentials. When I do this, the Settings app shows my Jolla account as "Active". But each time I launch the store, I get the "needs to be updated" notice again, and when I go to Settings>Accounts, my Jolla account credentials are cleared again -- rinse, lather, repeat (ad infinitum). Has anybody seen this problem before and knows of a workaround?

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If anyone can reproduce this, please let me know.

It sounds like the OAuth2 token you have for your account got somehow marked as invalid (perhaps due to a database corruption) which meant that the OAuth2 authentication process triggered the notification.

If anyone can give me information on how to reproduce this case, I will investigate. Thanks!

chris.adams ( 2016-04-07 07:39:28 +0300 )edit

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answered 2016-04-05 13:27:32 +0300

GvH gravatar image

I have now been able to solve this problem in a rather brutal manner by removing the sqlite database files under ~nemo/.config/libaccount-glib and ~nemo/.config/signond/ -- this completely resets the Accounts, which allowed me to log into my Jolla account again and enter the store.

It's not quite clear what caused the problem, however.

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Thanks so much! I had the same problem and this solved it for me.

zamorph ( 2016-05-11 08:11:39 +0300 )edit

Thanks! Fixed it for as well :-)

qUAp ( 2017-02-08 16:26:14 +0300 )edit

I had problem with google account and removing ~nemo/.config/signond/ solved this issue. I only needed to sign in to jolla and google accounts again.

vahtis ( 2017-03-28 09:38:02 +0300 )edit

Thanks, that was the solution :)

ronni ( 2019-06-30 18:48:40 +0300 )edit
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Asked: 2016-04-05 12:15:03 +0300

Seen: 437 times

Last updated: Apr 05 '16