Ask / Submit
1

Jolla account "needs to be updated" in an infinite loop

asked 2016-04-05 12:15:03 +0300

GvH gravatar image

When launching the Jolla store, I'm asked to update my Jolla account by going to Settings>Accounts and entering my credentials. When I do this, the Settings app shows my Jolla account as "Active". But each time I launch the store, I get the "needs to be updated" notice again, and when I go to Settings>Accounts, my Jolla account credentials are cleared again -- rinse, lather, repeat (ad infinitum). Has anybody seen this problem before and knows of a workaround?

edit retag flag offensive close delete

Comments

If anyone can reproduce this, please let me know.

It sounds like the OAuth2 token you have for your account got somehow marked as invalid (perhaps due to a database corruption) which meant that the OAuth2 authentication process triggered the notification.

If anyone can give me information on how to reproduce this case, I will investigate. Thanks!

chris.adams ( 2016-04-07 07:39:28 +0300 )edit

1 Answer

Sort by » oldest newest most voted
6

answered 2016-04-05 13:27:32 +0300

GvH gravatar image

I have now been able to solve this problem in a rather brutal manner by removing the sqlite database files under ~nemo/.config/libaccount-glib and ~nemo/.config/signond/ -- this completely resets the Accounts, which allowed me to log into my Jolla account again and enter the store.

It's not quite clear what caused the problem, however.

edit flag offensive delete publish link more

Comments

Thanks so much! I had the same problem and this solved it for me.

zamorph ( 2016-05-11 08:11:39 +0300 )edit

Thanks! Fixed it for as well :-)

qUAp ( 2017-02-08 16:26:14 +0300 )edit

I had problem with google account and removing ~nemo/.config/signond/ solved this issue. I only needed to sign in to jolla and google accounts again.

vahtis ( 2017-03-28 09:38:02 +0300 )edit

Thanks, that was the solution :)

ronni ( 2019-06-30 18:48:40 +0300 )edit
Login/Signup to Answer

Question tools

Follow
1 follower

Stats

Asked: 2016-04-05 12:15:03 +0300

Seen: 413 times

Last updated: Apr 05 '16