[Bug] Email attachments only partially downloaded, prevents redownload

Tracked by Jolla

asked 2014-01-10 18:52:38 +0200

fawz gravatar image

updated 2014-07-24 22:28:19 +0200

Sometimes/often an email attachment will stop downloading at around 90%. At that point swiping back to the main inbox screen will "break" being bale to view that email or attempt a redownload.

Clarification edit: At the point of the download stopping, there is no error. No timeout occurs, the progress just halts. Judging from the log it appears to be an issue of not being able to write it to a file or something?

The email will then be shown in the inbox as "No Preview" and opening it will not show any attachments to try to redownload. This happens to me everytime now with a hotmail account/imap. Noticed because sometimes downloads will stop just before finishing and then swiping out breaks every being able to try again. The attachments are still in the mail on the server/can be downloaded traditionally with a browser.

Searched but didnt find an exact duplicate for this.

Edit: Still happens in

edit: seems to only happen with images sent from an android phone to me... semding from me to myself works.

Account is hotmail.

Edit: Log of what I think is the fetching of the attachment http://paste.debian.net/plain/80428

Image of what it looks like in the folder view after having tried to download an attachment which fails/stops: image description

Edit: Seems that Unable to find mapped file: "/home/nemo/.qmf/tmp/longstream.u25737" is at the crux of the problem. Whenever I experience this bug there is no file by that name in that folder.

Edit: Still happens in

Edit: still happens in Recreated account etc. Rephrased description to highlight that the main bug is not being able to download all attachments and being unable to re-attempt a the download.

Edit: Still happens in

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Happens to me, too.

IZ1IVA ( 2014-02-06 12:28:59 +0200 )edit

if i download an attachment it goes to the downloaded files. But if I want to send a downloaded file the email does not allow me to find the file from downloaded folder. gives only the standard 4 options which are not enaugh

Keso ( 2014-02-21 17:30:39 +0200 )edit

cleaning the downloads should be a great enhancement to

mvdm ( 2014-06-12 22:20:02 +0200 )edit

+1 happens to me, especially noticed on emails from windows phones

Ryan ( 2014-06-16 15:57:32 +0200 )edit

@fawz - Any more detailed steps how to reproduce ? I tried by sending emails with a big attachment to both hotmail and gmail accounts, start attachment download and in the middle disconnected from network, in both cases the attachment download appeared as failed, going back and in again appear as 'Not download' and redownload as possible, so everything worked as expected.

VDVsx ( 2014-07-23 14:36:49 +0200 )edit