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Will you ever sell spare batteries?

asked 2016-05-13 16:26:22 +0300

sundflux gravatar image

As the title says.

My Jolla has been dead due battery for a year now, and there are no Sailfish devices to buy on the market (apart from vaporware announcements about crappy low-end india phones that likely never get released in europe anyway), so are you at least planning to sell some spare batteries for the unlucky ones who bought Jolla? How hard can it be to order bunch of batteries from some random chinese factory, I don't get it. Having user-replaceable battery was one of the big selling points for me, but guess I got fooled hard.

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6

No one lied, you fooled yourself by not understanding what you are reading - the battery is user replaceable, meaning it can be easily removed from the handset by the user, unlike say, the Nokia N9's battery was classed as non-user-removable or similar words.

There are a plethora of pattern part batteries you can use for now (I personally don't believe Jolla will be selling spares any time soon, just look at the shop, empty apart from crappy mapcrapshagbags!) of which I am currently using a Polarcell battery that was destined for the HTC310 - I have had absolutely ZERO problems with the operation of the battery and at like £10 (well, was when I got one, now they are £13!), I cannot complain!

You ask; "how hard can it be to get a bunch of batteries from random China supplier?", well, it isn't!, so why don't you, cut out the middle man, bite the bullet and get a pattern part battery, like the one I'm using bought via eBay; http://www.ebay.co.uk/itm/PolarCell-Battery-HTC-Desire-310-D310N-B0PA2100-BA-S960-Battery-/391236335840?hash=item5b1780b8e0:g:AuEAAOSwDNdViou5

Spam Hunter ( 2016-05-13 18:19:21 +0300 )edit
3

Also me and my friend have been using PolarCell battery Markkyboy linked to above without any problems for almost a year now.

Manatus ( 2016-05-13 19:15:26 +0300 )edit

Two solutions are possible:

1) Jolla orders a bunch of batteries in China and sells them.

2) Jolla opens their closed closet and reveals the entire specification for the batterie. So people can use it to order matching items in China.

Both can be to the benefit of Jolla. And to the benefit of all Jolla users (fooled by managers that should have learned more about responsibility and long term demand) Both did not happen.

Open the specs, please!

Jolla shows they really don't care. Well, it's the economy, stupid. Do never count on my trust again, folks!

dietmar ( 2016-05-17 07:53:34 +0300 )edit

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answered 2016-05-13 16:33:56 +0300

molan gravatar image

Hi, that's a justified question and has been discussed in other topics. I therefore suggest to close this one as a duplicate question. See following links:

Via search bar you might find other topics related to spare batteries.

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Yeah, all discussed by community members who have no idea of the actual answer... That does not answer the question.

Sthocs ( 2016-05-13 16:39:31 +0300 )edit

An official answer was, that a small amount of batteries would make it into the online store. But that happend a while ago and they sold out pretty fast. The only way to get another battery is buying this one and take the risks (which seems to be very small): https://together.jolla.com/question/65826/compatible-spare-battery/?answer=103473#post-id-103473

It's a tough business and not everything worked out as planned for Jolla. Buying the phone didn't guarantee access to spare batteries and spare parts (unfortunately).

molan ( 2016-05-13 20:10:10 +0300 )edit

that a small amount of batteries would make it into the online store.

Which was almost certainly to avoid a potential legal risk at that time rather than any real attempt to provide replacement batteries.

strongm ( 2016-05-16 13:30:50 +0300 )edit
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answered 2016-05-13 16:31:13 +0300

ApB gravatar image

Batteries were available only for a short period of time and on limited quantities.

However there are batteries that fit and will work. You obviously do this at your own risk.

Read:

https://together.jolla.com/question/65826/compatible-spare-battery/

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Really, I wonder what it would cost Jolla to insert this kind of statement on the page where spare batteries are (not) proposed. They could point to two or three of their prefered alternative sellers, and say that they are not offically supported, it's at our own risk. They could have done that, like, 2 years ago...

Tofe ( 2016-05-16 15:07:23 +0300 )edit
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Asked: 2016-05-13 16:26:22 +0300

Seen: 584 times

Last updated: May 13 '16