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"My Apps" list still empty (suggestions in other threads didn't help)

asked 2016-06-07 07:23:21 +0200

ploy gravatar image

updated 2016-08-04 15:46:02 +0200

jiit gravatar image

After an update a very long time ago, the "Jolla" app no longer showed any installed apps in the "My Apps" list.

No later update has fixed this. Removing and re-adding the Jolla account has not fixed this. Rebuilding the app registry has not fixed this. Running "pkcon refresh; pkcon update" has not fixed this.

Uninstalling and re-installing an app makes it show up in "My Apps" again, but this is not a workable solution for most apps, as uninstalling an app deletes all of its data.

Any other suggestions on fixing this?

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answered 2016-10-28 20:57:02 +0200

MrHundert gravatar image

updated 2016-10-30 20:53:40 +0200

SailfishOS 2.0.4.14
Device: JollaC
Im facing a similar problem: "My Apps" in store shows about 15 apps less than installed. They are marked as installed when i browse them in store. Installing apps does still work and reinstalled apps appear in the list. I`ve tried all of the suggested options like rebuilding app registry, removing cache directories, rebuilding rpm-database, re-adding Jolla-Account...

The packages are also listed when i execute "pkcon get-packages --filter installed" so the problem is somehow related to the store app????

Best regards MrHundert

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I wonder if re-adding your Jolla account is the same as signing out and back in?, worth a try maybe?

Edz ( 2016-10-28 23:35:02 +0200 )edit

What is your device?

coderus ( 2016-10-29 02:52:05 +0200 )edit

@coderus my device is a JollaC;
@fmotl i dont know how to do this "signing out". The only availabe options are updating credentials or deleting whole account. am i missing something?

MrHundert ( 2016-10-30 21:35:15 +0200 )edit

Just in case, remove account & reboot & add account. At least that worked for me when Store lost suddenly all apps.

onion ( 2016-10-31 14:46:47 +0200 )edit
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answered 2016-06-10 21:31:44 +0200

nthn gravatar image

As you didn't specifically mention it, you might have missed it: https://together.jolla.com/question/7988/problem-with-store-unable-to-install/?answer=37218#post-id-37218

That fixed the problem for me last time.

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Thanks, I indeed missed this post. Unfortunately, this solution hasn't fixed the problem for me either.

ploy ( 2016-06-11 04:29:06 +0200 )edit
1

answered 2016-06-10 18:49:02 +0200

palikao gravatar image

updated 2016-06-10 18:54:46 +0200

Just happened to me too! v2.0.1.11

Uhm.. It happened after a almost-full-RAM time.. with many apps running (Store too): then Phone blocked and then alive again, but.. Store has had My Apps list empty. A reboot has solved.

Maybe your phone is still like blocked.

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All in all tens of reboots since my app list vanished. This didn't fix it for me either.

ploy ( 2016-06-11 04:21:25 +0200 )edit

@ploy I knew that this would have not solved, but.. Maybe, thinkng about causes, will help Jolla in solving!

palikao ( 2016-06-11 08:14:22 +0200 )edit
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Asked: 2016-06-07 07:23:21 +0200

Seen: 562 times

Last updated: Oct 30 '16