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Mobile connection reliability problem [duplicate]

asked 2016-06-22 22:44:21 +0200

rtr2001 gravatar image

updated 2016-06-23 15:54:31 +0200

misc11 gravatar image

The mobile network connection has some reliability issues on my phone (Jolla1, SFOS 2.0.1.11)
Symptoms :
1. "no network" icon, sometimes for hours. It either:
a. searches network forever
b. search ends with "Oops!!! no network found"
c. displays some bogus entries. I suppose the entries last from successful search - usually they don't work
2. Displays some 3G/4G with good signal but is actually not reachable.
Sometimes after some fiddling, it detects the dropped connection and starts searching. May lead to case 1.
The "restart network" cures the problem sometimes. But most of the time only reboot fixes it.
All this happens in a stable location, with rather good signal.

Is there any log/tool I could enable/configure/install for detailing the modem activity? If there's something I could do for for helping out, I will.

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The question has been closed for the following reason "duplicate question" by misc11
close date 2016-06-23 15:54:19.958178

Comments

1

Hello, in my case there's a mobile network connection issue, not only a data connection. Have you tried calling in your phone while in that weird status where it thinks it is connected but is not? Mine doesn't ring. On the caller side I'm switched straight to the voicemail.

rtr2001 ( 2016-06-23 13:05:57 +0200 )edit

@Mr. Pancake: I think you're right, this one probably duplicates the one you quote. Not sure for the followup: you convert your comment in answer, me accept and this thread is closed?

rtr2001 ( 2016-06-23 14:44:08 +0200 )edit

Done :) /10chars

Mr.Pancake ( 2016-06-23 18:49:06 +0200 )edit

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answered 2016-06-23 14:07:08 +0200

Mr.Pancake gravatar image

updated 2016-06-23 18:49:30 +0200

Check if this is related - https://together.jolla.com/question/128155/bug-mobile-data-connection-dies-since-201x/

Hope you get your issue fixed asap. Having something essential not working is really bothersome.

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Asked: 2016-06-22 22:44:21 +0200

Seen: 269 times

Last updated: Jun 23 '16