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Jolla C/Intex Aqua Fish occasional ticking sound when screen is off [released]

Tracked by Jolla (In release)

asked 2016-07-04 14:44:10 +0200

Acce gravatar image

updated 2016-11-22 22:21:22 +0200

fstrahlm gravatar image

When the screen of Jolla C is off, it sometimes keeps making a ticking sound with irregular intervals. Sample

It doesn't bother too much, expect maybe when trying to sleep and the phone is in the same room.

I'm guessing it is a hardware problem, and if so, I'm posting this so that Jolla may inform Intex about the possible speaker problems (assuming the similarity of hardware).

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The question has been closed for the following reason "released in a software update" by ced117
close date 2017-03-23 22:37:53.065055



For me it seems, the sound comes from the upper area near the camera. I thought it could be from the cooling down of the device after usage (i.e. the heatsink or something).

ejjoman ( 2016-07-04 16:55:15 +0200 )edit

I don't have that problem so far. Interesting.

cjk ( 2016-07-19 17:44:02 +0200 )edit

same issue for me.

jbruggem ( 2016-07-20 12:58:41 +0200 )edit

@Acce - which SailfishOS version is your Jolla C running?, just curious!

Spam Hunter ( 2016-07-24 15:44:30 +0200 )edit

@Markkyboy it's

Acce ( 2016-07-25 00:34:04 +0200 )edit

34 Answers

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answered 2017-03-23 18:49:18 +0200

seiichiro0185 gravatar image

The Bug finally got fixed!! SFOS (Early Access) includes a fix for the clicking camera bug, which does work according to my tests so far. Finally I can use the camera without having to reboot the phone afterwards :)

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That sounds great!!

mirumger ( 2017-03-23 20:50:13 +0200 )edit

Good job Jolla ! I'm really curious to know what was the origin of this problem...

ced117 ( 2017-03-23 22:40:03 +0200 )edit

Apparently community contribution as far as I understood correctly, this fixed it: https://github.com/KonstaT/sailfishos_kernel_jolla_msm8909/pull/1/commits/8be5eb41211162b8ab44e4c2f8a7dbc9d923ea39

Not sure what it means, but looks like the "lens parking" wasn't succesful somehow.

Acce ( 2017-03-24 15:41:35 +0200 )edit

@Acce Good catch, thanks ;)

ced117 ( 2017-03-24 17:09:53 +0200 )edit

Thanx so much to all those who fixed this!

enrish ( 2017-04-02 14:54:53 +0200 )edit

answered 2017-03-01 23:03:46 +0200

this post is marked as community wiki

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updated 2017-03-01 23:04:56 +0200

Dear Jolla crew! Any news on this one? It is marked as "Tracked by Jolla" any information would be highly appericiated!

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As of now it seems that update will contain the fix. We are testing it. is expected to roll out in the next couple of weeks.

jovirkku ( 2017-03-21 09:43:07 +0200 )edit

Thank you very much for the answer! I can't wait to get that update to fix this issue. :)

martonmiklos ( 2017-03-21 22:48:58 +0200 )edit

I can confirm that the fix is working on my JollaC. Thanks! :-)

gnuheidix ( 2017-03-23 18:56:42 +0200 )edit

answered 2017-02-09 18:04:51 +0200

Unfortunately the issue still present with the release. Any information from Jolla on any workarounds would be highly appreciated.

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I can confirm this, issue is still there on for me too

seiichiro0185 ( 2017-02-09 18:06:58 +0200 )edit

Terrible :-/

tom.i ( 2017-02-09 22:04:44 +0200 )edit

same here.

nightmare ( 2017-02-13 19:58:48 +0200 )edit

answered 2017-01-31 19:34:08 +0200

DarkTuring gravatar image

updated 2017-02-02 06:08:18 +0200

Intex Aquafish when connecting headphones a weird humming sound exists as well prior to launch of any music app, to me its the DAC or circuitboard is not shielded properly or leaking current otherwise through software bugs.

I should add humming sound only exists when plugged into USB charger at the same time. I am using a high quality iPad Apple OEM charger, it would be strange but appears to add to the humming sounds.

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Also had a humming and typical gsm/3g connection noise through the earpeace speaker when calling. Though in general this is a completely other issue then the mentioned one here. The one mentioned here appears after using the camera and is a loud clicking noise not coming from any speaker but from the camera.

leszek ( 2017-02-02 13:07:45 +0200 )edit

Not related

JoneK ( 2017-03-02 09:01:34 +0200 )edit

answered 2017-01-31 19:03:51 +0200

geodi gravatar image

In my AquaFish the ticking sound was reduced to almost non-existent after I powered off the device, moved the battery back and forth sideways without removing it, and rebooted. This implies that it might be related to bad contact or insufficient current availability if using the phone with increased power drain. Before, the ticking sound was slowly getting worse over months. It became prominent when wlan was used with heavy apps like here maps. I also heard it during a phone call if wlan was active simultaneously with browser on. Anyway now I have one tick at the time, very rarely, still related to increased power consumption and wlan combined. Using

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answered 2017-01-31 15:30:29 +0200

ozzi776 gravatar image

The workarounds are not working, any official statement? ( Today i was in a call and it started ticking, the other person heard it too, phone unusable to actually call somebody.

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answered 2017-01-19 00:53:24 +0200

this post is marked as community wiki

This post is a wiki. Anyone with karma >75 is welcome to improve it.

updated 2017-01-19 00:53:24 +0200

I would deeply appreciate if one of the sailors could give us a status update on this issue. If there are any known workaround/unverified patches please let us know/share with us! (I have tried all the mentioned workarounds below and none of them worked unfortunately.)

The issue almost occurs almost every day on my Aqua Fish, and it is pretty annoying to wake up at the night to the clicking (after I used the camera and forgot to reboot before start sleeping). Sometimes the clicking occurs during calls which also very annoying.

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answered 2016-12-30 19:29:21 +0200

blublub gravatar image

updated 2017-02-27 17:46:45 +0200

To stop the clicking noise just kill the mm-qcamera-daemon (it will restart automatically but the camera should only start clicking again after you use it)

To kill the daemon just issue this command as root (with sudo or devel-su):

killall mm-qcamera-daemon

Everything seems to work without problems after this and I did not get any clicking noise (until I start an app using the camera of-course)


Sadly this does not really solve the issue every time... I still sometimes get clicking noises after killing the daemon and other users, too...

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Nice, thanks for the hint @blublub

ced117 ( 2016-12-31 13:00:56 +0200 )edit

Thanks, I will give it a try next time.

martonmiklos ( 2017-01-02 23:07:53 +0200 )edit

I've tried kill mm-qcamera-daemon by kill -9 PID and it didn't help. Still clicking noise :(

One solution for me, which helps all the time, is restart AquaFish.

tom.i ( 2017-01-03 09:09:26 +0200 )edit


unfortunatelly the situation is the same here.

martonmiklos ( 2017-01-03 12:53:34 +0200 )edit

Would it be possible to put this command in a shellscript or simlar and make it user executable by suid or sgid?

mirumger ( 2017-01-04 23:19:29 +0200 )edit

answered 2016-12-16 01:15:37 +0200

h.berd gravatar image

I have the same problem on intex aqua fish But 'Im not sure, if it is only the camera (autofocus off). Sometimes I think the speaker 'blobs'' and not the camera. Another strange behaviour: when writing text in sailorgram there is a low hissing on the speaker, which gets louder, if I turn up the sounds. Think it's related to alsa/pulseaudio or whatever sfos is using.

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exactly the same symptoms my aquafish has, sometimes it seems to be the camera, sometimes the speaker and the very low level noise when writing in instagram (or right now as i'm tapping here)

enrish ( 2016-12-16 03:20:20 +0200 )edit

answered 2016-12-15 21:34:47 +0200

clovis86 gravatar image

updated 2016-12-15 21:35:32 +0200

This is still an ongoind issue, especially with Whatsapp android app ... Really scared that this bug's gonna kill my beloved JollaC :/ Using whatsapp web is getting the AF crazy on JC also ...

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Asked: 2016-07-04 14:44:10 +0200

Seen: 11,367 times

Last updated: Mar 23 '17