asked 2016-07-21 13:08:55 +0300
Hi there, I've got my Jolla C yesterday and while setting it up with my apps I recognized that Whatsapp has no access to the sailfish contacts. I had this problem on Jolla 1 before and I tried all the workarounds I knew and some more I found. They had all no effect, does anyone got an idea? Thx a lot. Btw: real great device...pretty fast and stable so far.
answered 2016-07-21 14:27:44 +0300
Hi, you need to go into the preferences of the whatapp app and activate the combobox within Contacts: Show all contacts, even the hiden ones!
answered 2016-07-21 15:44:18 +0300
Ok, I set back the phone and then reinstalled everything. Now it is working. maybe I did something wrong the last time. Thx for your help :)
Before I will reset my phone: Have you installed WhatsApp from aptoide-store or from WhatsApp-webseite? Which Version do you use? Have you enabled developer mode? Have you enabled "Access for andoid-apps"-option before or after installing WhatsApp? Have you any more ideas what can help?
caesium ( 2016-07-26 21:26:21 +0300 )editanswered 2017-03-12 03:40:14 +0300
There is a bug in the syncing of priv contacts.db to non-priv (that what WA sees) contacts.db.
One thing you might try is to disable access in the android settings, reboot, wait 5 minutes, enable it again, reboot, start android-support (do not have it autostart during testing). Sometimes this fixes things. And yes what the others wrote, you need to enable hidden contacts in WA or you see no contacts at all.
I tried you suggestion but now it is even worst. Before only 1/4 or maybe half of the contacts, especially new ones were not shown. After deactivating access and also clearing cache and data of WhatsApp, all contact are not shown any more :( Do you have any other ideas how to solve the problem. Can one sync the database somehow manually?
Matl ( 2017-10-22 23:30:04 +0300 )editI tried you suggestion but now it is even worst. Before only 1/4 or maybe half of the contacts, especially new ones were not shown. After deactivating access and also clearing cache and data of WhatsApp, all contact are not shown any more :( Do you have any other ideas how to solve the problem. Can one sync the database somehow manually?
Matl ( 2017-10-22 23:30:29 +0300 )editI tried you suggestion but now it is even worst. Before only 1/4 or maybe half of the contacts, especially new ones were not shown. After deactivating access and also clearing cache and data of WhatsApp, all contact are not shown any more :( Do you have any other ideas how to solve the problem. Can one sync the database somehow manually?
Matl ( 2017-10-22 23:31:59 +0300 )editanswered 2017-04-09 07:11:24 +0300
putting the tick mark on show all contacts did the trick for me
Hi, thanks for the feedback. In that case you can just upvote @meldolion 's answer to make it more visible (and post a comment on it if you want).
Sthocs ( 2017-04-11 11:46:18 +0300 )editAsked: 2016-07-21 13:08:55 +0300
Seen: 3,256 times
Last updated: Apr 09 '17
Did you enable access to contacts in the Android Support preferences?
I noticed that contact names in Whatsapp are only shown if the "name" field in People is populated.
Giacomo Di Giacomo ( 2016-07-21 13:28:08 +0300 )editYes, I tried. And it gets not even one contact (as like the contact support is turned off). The name should be filled in all Contacts.
wollatsch ( 2016-07-21 13:36:29 +0300 )editno such problem. i have transferred all my contacts from samsung phone through .vcf file and downloaded wats app from native google store and its good to go.
amitpatel ( 2016-07-22 08:29:07 +0300 )editwatsapp wroking fine. no issues to browse contacts
amitpatel ( 2016-07-22 08:30:20 +0300 )editI'm using a office365-exchange sync. maybe this can be the problem?
caesium ( 2016-07-22 08:56:45 +0300 )edit