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[] [bug] Backup update does not work? [fixed] [released]

asked 2016-07-28 18:41:40 +0200

paulvt gravatar image

updated 2016-10-27 17:31:36 +0200

I can create a backup to the memory card just fine, but when using the "Update your Backup" functionality, it fails. As a result I cannot restore anything in the future. It doesn't seem to matter which existing backup I use as starting point. The journal reports the following:

Jul 28 17:39:15 current estart[5485]: [D] onError:133 - Vault error 8 error 1 2016-07-28T14-07-23.124Z  /tmp/vault_snapshot_2016-07-28T14-07-23.124Z /home/nemo/.vault
                                       git-vault-export: Export >2016-07-28T14-07-23.124Z to the /tmp/vault_snapshot_2016-07-28T14-07-23.124Z
                                      cp: writing `/tmp/vault_snapshot_2016-07-28T14-07-23.124Z/Gal...
Jul 28 17:39:15 current estart[5485]: [D] expression for onError:91 - Vault error 8 error 1 2016-07-28T14-07-23.124Z /tmp/vault_snapshot_2016-07-28T14-07-23.124Z /home/nemo/.vault
                                       git-vault-export: Export >2016-07-28T14-07-23.124Z to the /tmp/vault_snapshot_2016-07-28T14-07-23.124Z
                                      cp: writing `/tmp/vault_snapshot_2016-07-28T14-...
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The question has been closed for the following reason "released in a software update" by nthn
close date 2016-10-27 22:32:26.442417


Well I am unable to skip this "Backup updating" and therefore also unable to create a backup...

Also I quite don't understand what this Backup updating is for and why I am forced to use a cloud service (this at least seems to be the case) to be able to make a backup.

Alex ( 2016-07-28 19:09:57 +0200 )edit

As far as I see it, old backups are updated to the new format so that they are restorable. I did a successful backup and the .tar file is on my SD card. I don't need any cloud service by the way.

paulvt ( 2016-07-28 19:11:18 +0200 )edit

Ok there is no sd card in my Jolla Tablet so I am only able to use a cloud service to update the Backup... After inserting a sdcard the sdcard is selected automatically (after mounting the sdcard via settings | storage).

So this really needs to be improved because not everyone is using a SdCard and cloud services, this is a real limitation on the user experience.

Alex ( 2016-07-28 19:19:07 +0200 )edit

I had issues with restore when there was multiple backups. Try moving the old ones to a folder and make a brand new one. It's still an issue, but hope that solves your problem for the time being.

attah ( 2016-07-28 21:31:09 +0200 )edit

Jolla 1 backup does not work. Jolla C backup works just fine. Both: OneDrive, no SD cards.

[UI] Preparing to compress files to /tmp/jolla-vault-cloud/sailfish_backup_2016-07-22T16-47-48Z.tar.gz [UI] Pakataan tietoja varmuuskopiotiedostoon Start: tar-czvf /tmp/jolla-vault-cloud/sailfish_backup_2016-07-22T16-47-48Z.tar.gz /tmp/vault_snapshot_2016-07-22T13-47-48.270Z [ERROR] 3 Process tar error! QProcess error = 1 Done: tar [FAILED] Exit status: 1 Standard out was: /tmp/vault_snapshot_2016-07-22T13-47-48.270Z/ /tmp/vault_snapshot_2016-07-22T13-47-48.270Z/Phone/ /tmp/vault_snapshot_2016-07-22T13-47-48.270Z/Phone/blobs/ /tmp/vault_snapshot_2016-07-22T13-47-48.270Z/Phone/blobs/commhistory-tool_calls.dump

... clip ...

/tmp/vault_snapshot_2016-07-22T13-47-48.270Z/Gallery/blobs/Pictures/Camera/20150529_016.jpg /tmp/vault_snapshot_2016-07-22T13-47-48.270Z/Gallery/blobs/Pictures/Camera/20150516_075.jpg

Standard error was: tar: Poistetaan ”/” tiedostonimien alusta gzip: short write

Operation has already finished, ignoring process exit

kt ( 2016-07-29 06:42:27 +0200 )edit

2 Answers

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answered 2016-10-05 23:23:15 +0200

paulvt gravatar image

This is fixed in 2.0.4! See also:

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answered 2016-07-28 21:08:23 +0200

Shoppinguin gravatar image

I've failed at this too but then realized i do not have enough free space on the SD card, so i freed some space up and now it works. It created a new compressed archive on the SD card but unfortunately i am not getting a restore option at all...

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I still have 32GB free on my SD-card and the most recently generated tarball is 400MB, so disk space is not a problem for me.

paulvt ( 2016-07-29 12:38:19 +0200 )edit

Read the Know Issues section of the release notes. Size of the backup can be an issue. I don't get why they removed the possibility to select what we want to backup.

Sthocs ( 2016-07-29 13:24:02 +0200 )edit

Sure, I saw that, but the thing is that I can make a backup, but not update it... and it wants to do that every time I go the backup in.

paulvt ( 2016-07-29 13:25:50 +0200 )edit

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Asked: 2016-07-28 18:41:40 +0200

Seen: 468 times

Last updated: Oct 27 '16