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Mobile electronic signature on Aurajoki (

asked 2016-08-01 10:07:38 +0300

Andrej gravatar image

updated 2016-08-01 17:21:21 +0300

Hello, have received Jolla C on Friday, updated it to newest OS Aurajoki and mobile electronic signature feature has stopped to work. I have another Jolla (not C), this feature worked fine till I have upgraded OS on it.

Mobile electronic signature (M-signature) works like this: Holder of this signature is SIM card, there is some kind of cell message sent from application or bank to phone, then keyboard (vkeyborad?) pops up to enter electronic signature PIN and after entering correct PIN and sending in back, thus application accepts and authorizes one to bank or any other services. How to get this function back to work??

I will try to reset Jolla C back to factory setting and will try with older OS version.

Older OS version on Jolla 1 works fine!

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I have the same problem. It works sometimes. I just have to resend the signature request many-many times and then it works. It uses SIM application toolkit and I have noticed that Sim APP is not responding when I have sent the signature or sign-in requested to phone.

Peeter ( 2016-08-01 10:17:33 +0300 )edit

I have tried today many-many times on both phones but nothing has happened..

Andrej ( 2016-08-01 10:23:51 +0300 )edit

Resetting back to factory settings (Aujaroki on Jolla C didn't help.

Andrej ( 2016-08-01 10:40:41 +0300 )edit

I made reset for Jolla 1 and updated to OS before Aurajoki - all works fine, form the very first try. Please, get back normal work of SIM APP to newest update!!!

Andrej ( 2016-08-01 17:11:43 +0300 )edit

I've heard the rumors, that the sailors are already working on this issue. Wait for updates coming!

contratto ( 2016-08-03 20:19:39 +0300 )edit

3 Answers

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answered 2016-10-27 14:54:13 +0300

jovirkku gravatar image

A fix for this issue was delivered in update 2.0.4.

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I have tested, it works fine. Only notice - it doesn't work abroad. For example, I was in Estonia and this feature didn't work for me. Will check it next week in Latvia

Andrej ( 2016-11-24 14:25:01 +0300 )edit

answered 2016-08-04 17:17:35 +0300

Andrej gravatar image

it would be great to have this feature fixed. Nowadays this signature is used almost everyday in my life - from my business application till services from city and government. Mobile is always with me and I can access bank and other services at glance without any over devices or card readers!

Let's hope these are not rumors but really upcoming fix !

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Did you check this again with Do you still experience the issue?

jiit ( 2016-11-19 13:17:24 +0300 )edit

answered 2016-12-20 22:06:30 +0300

Andrej gravatar image

Works good,but when I was abroad this feature didn't work. Maybe it be should like this? I am from Lithuania, mobile signature didn't work in Tele2 networks in Latvia and Estonia.

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Asked: 2016-08-01 10:07:38 +0300

Seen: 833 times

Last updated: Dec 20 '16