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Update to Aurajoki on Jolla phone not successful

asked 2016-08-22 16:41:39 +0200

Adi gravatar image

updated 2016-08-24 15:28:26 +0200

jiit gravatar image

I receive the message "System upgrade available" to after clicking on this message and choosing "Start optimising", it starts the optimisation process. after 5 minutes, the process ends and it asks me again to optimize. the download option never apears. that means...

i am not able to upgrade my jolla phone. is there anyone having the same issue and has a solution for that?

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How much empty space is left on your internal memory?

Does it work when you do "btrfs balance" in terminal before?

mdosch ( 2016-08-22 16:49:29 +0200 )edit

there is enough freespace available. > 3 GB

Adi ( 2016-08-23 10:53:34 +0200 )edit

I have the same problem with Aurajoki Very annoying.

Second time I have trouble with updates. Every time people tell me to become a Linux command line jockey to fix things. I'm just a user. I have expertise in many things, but Linux is not one of them. And my life is busy enough already than to study arcane commands just to update my phone. Jolla, do better!

Olle Jolle ( 2016-09-14 00:43:15 +0200 )edit

2 Answers

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answered 2016-08-23 11:13:22 +0200

Slawek gravatar image

I have the same problem. I tried many times and never been able to download upgrade. If you think the idea with manual upgrade is wrong so what to do then ?

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Free up a little more space on the internal partition, Run btrfs-balancer balance as devel-su.

If there are no errors, then try updating via the GUI.

r0kk3rz ( 2016-08-23 11:21:43 +0200 )edit

I have 9,5 GB free space but balancer gives an error with information that I have to free more space. What is wrong ?

Slawek ( 2016-08-26 10:25:42 +0200 )edit

did you recently remove a lot of small files? with BTRFS 'free space' isn't always free as it stores metadata about the files.
More info here, but you will probably have to do a full balance using btrfs balance start / as devel-su and be patient as it might take a while.

r0kk3rz ( 2016-08-26 10:42:47 +0200 )edit

This is not an answer. You should have posted it as a comment.

Olle Jolle ( 2016-09-14 00:37:12 +0200 )edit

answered 2016-08-22 16:45:35 +0200

partha9940 gravatar image

open terminal then type the following code ssu domain sales press enter ssu re press enter version --dup. press enter

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this is a really bad idea with the optimising process not completing as per the question.

r0kk3rz ( 2016-08-22 16:59:02 +0200 )edit

@partha9940 thx. manual upgrade ended successfully.

i am vvery much interested in the reason for this. does anybody have an idea?

Adi ( 2016-08-23 10:56:55 +0200 )edit

@Adi, you bypassed the safety guard and risked a botched upgrade and being stuck with bootlooping phone.

r0kk3rz ( 2016-08-23 11:08:26 +0200 )edit

This is interesting. @partha9940 made a similar or identical suggestion in this thread and got 3 upvotes. I followed the suggestion (not realising I should have opted into early access - which is entirely my fault) and now have problems with notifications - as you can read in the comments there. Here @r0kk3rz thinks it's a bad idea and the same suggestion currently has 4 downvotes.

DaveRo ( 2016-08-23 19:06:27 +0200 )edit

@DaveRo, the difference is context.

Once was we never had this 'optimising update' part of the process, and sure enough every update some peoples devices would get stuck in a bootloop and require them to use recovery mode.

Jolla eventually added in this 'feature' to make sure the filesystem was in order before attempting to update, and by doing a version --dup you bypass that process.

If your optimising phase isn't completing and not letting you continue, then its highly likely its for a reason. Whilst it would be nice if it gave you some kind of error message instead of just stopping, it beats being stuck in a bootloop.

If you bypass safety checks using developer mode, you can adversely affect your device, forcing an update when the UI says no can have dire consequences.

r0kk3rz ( 2016-08-23 20:06:21 +0200 )edit
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Asked: 2016-08-22 16:41:39 +0200

Seen: 900 times

Last updated: Aug 24 '16