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SW shutdown request ? [duplicate]

asked 2014-01-13 14:20:09 +0300

beeki gravatar image

updated 2014-07-11 23:26:11 +0300

simo gravatar image

My device has started to shutdown by it's own. What I see in the systemboot.log is SW shutdown request, at least once it also gave low-power notification (4%) after boot the device was at 74%.

Usually this happens when it is in my pocket, but couple of times this has happened when I'm using the device.

So I suspect that battery or it's logic is somehow broken, is there way to see more details about sw shutdown request ?

There is one similar report in "Has your device stopped booting or otherwise malfunctioned upgrading from 1.0.0.5 or 1.0.1.12 to 1.0.2.5?" question

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The question has been closed for the following reason "duplicate question" by jukey
close date 2014-02-14 11:24:27.893155

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Is it the same problem as here?

lunatix ( 2014-01-13 14:47:46 +0300 )edit

Probably the same problem. Are you on 2G or on 3G while it happens? Does it happen if you go to another place that is a few kilometers away from your current location? I found this behavior related to certain cell towers.

pycage ( 2014-01-13 22:06:26 +0300 )edit

Might be the same thing. I'm propably on 3G. Most often it seems to happen at work, where there might sometimes be strange (non production) cell's active.

It never has happend at home when the phone is on the table.

Removed battery for a while today and it has not happend after that yet.

beeki ( 2014-01-14 00:45:51 +0300 )edit

Just got a new reboot, took the phone out of pocket to check if it's still up. Said "low battery notiiction" and went to shutdown. When booted battery at 73%.

I really think that this has something to do with battery/battery-contacts or the battery control. Might be hardware issue.

beeki ( 2014-01-14 15:39:04 +0300 )edit

Do you have "automatic updates" enabled in Settings -> Date & Time? Looks like the sudden shutdowns happen no longer by disabling it. At least it's worth a try to encircle the culprit closer and closer.

pycage ( 2014-01-14 19:18:37 +0300 )edit

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answered 2014-02-14 11:24:12 +0300

jukey gravatar image

updated 2014-02-14 11:25:32 +0300

This is a duplicate of https://together.jolla.com/question/7144/jolla-randomly-shuts-down/

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Asked: 2014-01-13 14:20:09 +0300

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Last updated: Feb 14 '14