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Where do downloaded pictures go?

asked 2014-01-13 14:42:42 +0300

Cosmic_Kakapo gravatar image

updated 2016-01-05 17:10:20 +0300

PatsJolla gravatar image

I've tried to download a picture from an email - using both the native mail app and Outlook

Both tell me it's been downloaded, but it's not in the Gallery nor can I find it anywhere using the file manager - either on the built in storage or on my SD card

There are no settings in the Mail app (that I can find) to allow you to choose the destination of a downloaded attachment

I'd have thought this would be a basic function of any O/S

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I've just tried this. Emailed myself from PC to Jolla, opened the email on Jolla, the main body of the email is now showing and a tiny thumbnail of the attached image shows top left of the window and next to it it gives the image name and that it is downloaded - tap on the image - Gallery opens and displays the image - the process was faultless for me.

Spam Hunter ( 2016-01-05 17:37:29 +0300 )edit

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answered 2014-01-13 14:58:29 +0300

lunatix gravatar image

updated 2014-01-13 14:59:30 +0300

Once the picture downloaded, I am able to see it in:

  • the gallery
  • with file browser in the Download directory there is a "mail_attachments" directory where you'll find your pictures (in individual directories in my case).

Is it a specific picture format? I have tried only with JPG.

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answered 2014-01-13 15:30:11 +0300

Cosmic_Kakapo gravatar image

it's a jpeg

In outlook, it can give me a filepath - file;///data/sdcard/attachments...

But I can't locate this filepath using the file browser

It's not in my pictures, and the mail attachments folder is empty

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It looks like it saves your file in the sdcard, do you confirm you have one? If yes, try this path: run/user/media/100000/media/sd card

I found it in a comment of a jollafr.org article

lunatix ( 2014-01-13 16:54:34 +0300 )edit

answered 2016-01-05 17:09:07 +0300

PatsJolla gravatar image

A bit old thread but I just had the same problem. The pictures are for sure in mail_attachements folder. BUT maybe not in the main folder. It happened to me that my pictures appeared in the folder "6" (simply the number 6 as folder name) and inside where many other folders in the usual style (folder names like 478-1...478-30).

so you really have to check every single folder! The two most comfortable file browsers for this are "CargoDock" and "FileCase". I prefer FileCase because there you can simply go back with a swipe left instead of using the pulley menu like in cargo dock.

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Asked: 2014-01-13 14:42:42 +0300

Seen: 658 times

Last updated: Jan 05 '16