Unable to add Activesync account

asked 2016-09-21 13:29:28 +0300

njathan gravatar image

I have been trying to configure activesync account on my Intex Aqua Fish (updated to 2.0.2.51) however no success yet. I have collected the logs and this is what i see.. (using devel-su journalctl -af | grep EAS ) Can someone help on troubleshooting this further?

  • Sep 21 14:15:39 Sailfish systemd[932]: Starting check for Sailfish-EAS accounts...
  • Sep 21 14:15:39 Sailfish sailfish-eas-accounts-check[11316]: [D] main:22 - [Sailfish-EAS] accounts check: checking accounts in the system
  • Sep 21 14:15:39 Sailfish sailfish-eas-accounts-check[11316]: [D] main:36 - [Sailfish-EAS] accounts check: found sailfish-eas account "dffl7931"
  • Sep 21 14:15:39 Sailfish systemd[932]: Started check for Sailfish-EAS accounts.
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 RequestManager::checkAccountsCount, 281: requesting to check accounts count
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 RequestManager::init, 259: Initialization done
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 RequestManager::onProvisionPolicyRequest, 639: provision policy requested for account 36 , requestId: 1
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 EasDatabase::initializeDB, 1415: Initialize EAS data base
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 EasDatabase::initializeDbConnection, 1539: EAS DB: "/home/nemo/.local/share/system/privileged/eas-sailfish/sailfish_eas.db"
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 EasDatabase::upgradeDb, 2111: version number 3
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 CalendarAccountConfigurationImpl::CalendarAccountConfigurationImpl, 36: calendar service found
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 ContactsAccountConfigurationImpl::ContactsAccountConfigurationImpl, 34: contacts service found
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 EmailAccountConfigurationImpl::EmailAccountConfigurationImpl, 45: email service found
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 mKCal::SqliteStorage::open, 193: sqlitestorage.cpp: 193 - database "/home/nemo/.local/share/system/privileged/Calendar/mkcal/db" opened
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 SignOn::ConnectionManager::init, 150: connection-manager.cpp 150 init Connected to "libsignon-qt0"
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 SignOn::IdentityImpl::updateState, 96: identityimpl.cpp 96 updateState Updating state: "PendingRegistration" SignOn::IdentityImpl(0x33b038)
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 SignOn::AuthSessionImpl::initInterface, 94: authsessionimpl.cpp 94 initInterface
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 SignOn::AuthSessionImpl::initInterface, 94: authsessionimpl.cpp 94 initInterface
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 EasAccountImpl::onEmailConfigurationChanged, 296: email service is enabled in account 36
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 , 0: Messaging : opening database
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 , 0: Messaging : Added storage configuration for account 36
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 MailStorageImpl::handleUnsavedFolders, 1995: Need to add 0 , update 0 and remove 0 email folders
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 AccountStorageImpl::initializeAccounts, 188: initialized EAS account with id 36
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 AccountStorageImpl::initializeAccounts, 196: Storage is ready
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 RequestManager::onAccountStorageReady, 648: Ready
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 Request::start, 120: Start request: 1 for account 36
  • Sep 21 14:15:39 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:39 +0530 OptionsCommand::start, 70: AS OPTIONS URL: "https://mm.xxxxxx.com:443/Microsoft-Server-ActiveSync"
  • Sep 21 14:15:40 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:40 +0530 RequestManager::onAlwaysOnStatus, 796: onAlwaysOnStatus 36 "sailfisheas-email" false
  • Sep 21 14:15:40 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:40 +0530 AccountStorageImpl::onEmailAccountUpdated, 153: account 36 updated
  • Sep 21 14:15:40 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:40 +0530 ConnectionAccountConfigurationImpl::onAccountUpdated, 110: updating connection account config
  • Sep 21 14:15:40 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:40 +0530 EmailAccountConfigurationImpl::onEmailAccountUpdated, 140: updating email account config
  • Sep 21 14:15:40 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:40 +0530 SignOn::IdentityImpl::updateState, 96: identityimpl.cpp 96 updateState Updating state: "Ready" SignOn::IdentityImpl(0x33b038)
  • Sep 21 14:15:40 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:40 +0530 SignOn::IdentityImpl::updateState, 96: identityimpl.cpp 96 updateState Updating state: "NeedsUpdate" SignOn::IdentityImpl(0x33b038)
  • Sep 21 14:15:40 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:40 +0530 SignOn::IdentityImpl::updateState, 96: identityimpl.cpp 96 updateState Updating state: "PendingUpdate" SignOn::IdentityImpl(0x33b038)
  • Sep 21 14:15:40 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:40 +0530 SignOn::IdentityImpl::infoUpdated, 442: identityimpl.cpp 442 infoUpdated SERVER INFO UPDATED. NeedsUpdate " 33 "
  • Sep 21 14:15:40 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:40 +0530 EmailAccountConfigurationImpl::updateCredentialsUpdateCounter, 224: mCredentialsUpdateCounter: 0
  • Sep 21 14:15:42 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:42 +0530 BaseProtocolCommand::onReplyError, 465: networkError 2
  • Sep 21 14:15:42 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:42 +0530 BaseProtocolCommand::onReplyError, 467: Headers: ()
  • Sep 21 14:15:42 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:42 +0530 BaseProtocolCommand::onReplyError, 468: Body: ""
  • Sep 21 14:15:42 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:42 +0530 OptionsCommand::handleError, 164: Network error: 2
  • Sep 21 14:15:42 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:42 +0530 RequestManager::onRequestCompleted, 709: onRequestCompleted: 1 for account 36
  • Sep 21 14:15:42 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:42 +0530 DBusInterfaceThread::reportProvisionRequestFinished, 134: reporting provision request finished
  • Sep 21 14:15:44 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:44 +0530 Accounts::Account::Private::on_deleted, 184: account.cpp: 184 on_deleted
  • Sep 21 14:15:44 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:44 +0530 AccountStorageImpl::onAccountRemoved, 126: received account removed: 36
  • Sep 21 14:15:44 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:44 +0530 RequestManager::onAccountDeleted, 689: Request queue does not exist for account 36
  • Sep 21 14:15:44 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:44 +0530 RequestManager::checkAccountsCount, 281: requesting to check accounts count
  • Sep 21 14:15:44 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:44 +0530 mKCal::SqliteStorage::open, 193: sqlitestorage.cpp: 193 - database "/home/nemo/.local/share/system/privileged/Calendar/mkcal/db" opened
  • Sep 21 14:15:44 Sailfish sailfish-eas[11236]: [EAS] [11236]: 21 Sep 2016 14:15:44 +0530 ContactsEngine::ContactsEngine, 845: The 'mergePresenceChanges' option has not been configured - presence changes will only be reported via ContactManagerEngine::contactsPre
edit retag flag offensive close delete

Comments

I was able to successfully sync using Android app "Nine".. Yet i like to know if the sailfish app problem can be resolved so that i can use the native app rather than Android

njathan ( 2016-09-23 06:10:08 +0300 )edit