E-mail: custom trash folder

asked 2013-12-25 18:35:22 +0300

sami.boukortt gravatar image

updated 2014-01-07 11:21:22 +0300

Kontio gravatar image

When an e-mail is deleted, it is moved to a folder named “Trash” and it doesn’t seem possible to change it. (All my other clients are configured to use a localized name: « Corbeille ».)

It’s certainly true for the “Sent” folder as well but I can’t tell: I haven’t been able to send any e-mail so far.

Edit: it’s also confusing because the app shows localized names for its hardcoded folders, so I see two folders named « Envoyés » (“Sent”): the folder actually named « Envoyés » on the server, and what the application thinks is my folder for sent messages.

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Comments

1

it's the same for the sent folder :(

Kontio ( 2013-12-25 18:45:01 +0300 )edit

Yeah. It would be great to configure the (IMAP) folders used my mail app for sent/trash/junk. There was a 3rd party app for Meego (N9) that could do it. So it should be doable on Jolla as well ;-)

naytsyrhc ( 2014-01-07 10:57:29 +0300 )edit
1

Yes, configurable default imap folders is a must. Good to know that "Deleted Items" are "Trash" on Jolla, but are you sure "Sent" is the folder for "Sent Items"? I have both of these created in my Dovecot account but although mails are sent they are not saved to any of them. Also, the Inbox item I replied to/forwarded does not get this flag set.

Guess the email app has some distance to make.

UPDATE: I enabled email app debugging as proposed here https://together.jolla.com/question/18378/how-to-debug-email-application-reason-email-sync-with-imap-server-fails-with-server-error/ and had a look what happens if I send an email. Well, not much useful information. After the sending part this is what I get:

[919] Feb 28 22:03:45 [Debug] IMAP :  "1" RECV: * CAPABILITY IMAP4rev1 LITERAL+                                                                                                              SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREA                                                                                                             D=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN                                                                                                              NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEAR                                                                                                             CHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE
[919] Feb 28 22:03:45 [Debug] IMAP :  "1" RECV: a004 OK Logged in
[919] Feb 28 22:03:45 [Debug] IMAP :  "1" SEND a005 ENABLE QRESYNC CONDSTORE
[919] Feb 28 22:03:45 [Debug] IMAP :  "1" RECV: * ENABLED QRESYNC CONDSTORE
[919] Feb 28 22:03:45 [Debug] IMAP :  "1" RECV: a005 OK Enabled.
[919] Feb 28 22:03:45 [Warning] 919 Unable to folder
[919] Feb 28 22:03:45 [Debug] IMAP :  "1" SEND a006 CLOSE
[919] Feb 28 22:03:45 [Debug] IMAP :  "1" RECV: a006 BAD No mailbox selected.
[919] Feb 28 22:03:45 [Debug] Messaging :  Action completed 3947074945025 result                                                                                                              failure

This "unable to folder" sounds like it could be part of my problem. Anyone knows what the "sent items" folder needs to be called? Is it case sensitive?

Tim Drub ( 2014-02-28 22:19:17 +0300 )edit

are you sure "Sent" is the folder for "Sent Items"? I have both of these created in my Dovecot account but although mails are sent they are not saved to any of them.

I don’t know, I haven’t been able to send a single message.

sami.boukortt ( 2014-02-28 23:41:30 +0300 )edit

@Tim Drub - Can you send entire log to mail-logs at jolla dot com, you can hide your personal info with some XXXX marks(leave standard folder names at least intact, sent, drafts, trash), better if you remove the log file, reboot the device and then reproduce the problem. Thanks a lot!

VDVsx ( 2014-03-03 10:32:28 +0300 )edit