Ask / Submit
0

[Implemented in 1.0.3.8] MfE sync stops after some minutes (open-xchange) [answered]

asked 2014-01-14 16:50:18 +0300

maurice_moss gravatar image

updated 2014-02-05 16:30:45 +0300

eric gravatar image

Hi!

I'm trying to get my email, calendar and contacts pushed onto my Jolla via MfE/EAS. Everything get's synced like a charm, but after 3-5 minutes when I added the account the synchronisation stops working. It's not even possible to trigger a new sync, when I press "Update" in the email client for example, "journalctl -a | grep jolla-email" shows this:

Jan 14 14:59:26 localhost jolla-email[1771]: [D] EmailAgent::accountsSync:451 - Enabled accounts size is:  1 
Jan 14 14:59:26 localhost jolla-email[1771]: [D] EmailAgent::executeCurrent:919 - Executing  "exporting-updates:account-id=8" 
Jan 14 14:59:26 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 0 
Jan 14 14:59:26 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 1 
Jan 14 14:59:28 localhost jolla-email[1771]: [D] EmailAgent::executeCurrent:919 - Executing  "retrieve-folder-list:account-id=8;folder-id=NULL" 
Jan 14 14:59:28 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 0 
Jan 14 14:59:28 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 1 
Jan 14 14:59:29 localhost jolla-email[1771]: [D] EmailAgent::executeCurrent:919 - Executing  "retrieve-message-list:account-id=8;folder-id=191" 
Jan 14 14:59:29 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 0 
Jan 14 14:59:29 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 1 
Jan 14 14:59:30 localhost jolla-email[1771]: [D] EmailAgent::executeCurrent:919 - Executing  "transmit-messages:account-id=8" 
Jan 14 14:59:30 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 0 
Jan 14 14:59:30 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:368 - Activity State Changed: 1 
Jan 14 15:01:30 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:281 - Error: Send failed 
Jan 14 15:01:30 localhost jolla-email[1771]: [D] EmailAgent::activityChanged:305 - Sync completed with Errors!!!.

When I save the Exchange account page without or with changes, neither email, calendar or contacts get synced again, despite that "dbus-monitor" shows:

method call sender=:1.137 -> dest=com.nokia.asdbus serial=45 path=/com/nokia/asdbus; interface=com.nokia.asdbus; member=sync
   uint64 8
signal sender=:1.30 -> dest=(null destination) serial=62 path=/com/nokia/asdbus; interface=com.nokia.asdbus; member=syncStarted
   uint64 8

[...]

signal sender=:1.30 -> dest=(null destination) serial=63 path=/com/nokia/asdbus; interface=com.nokia.asdbus; member=syncCompleted
   uint64 8
signal sender=:1.30 -> dest=(null destination) serial=64 path=/com/nokia/asdbus; interface=com.nokia.asdbus; member=requestCompleted
   int32 1015
   uint64 8
   int32 15

On the server site my provider is using Open Xchange (6.22.5 Rev5).

I couldn't find any Activesync output via journalctl.. Is there any way I can debug the ActiveSync daemon directly (as-daemon)?

edit retag flag offensive reopen delete

The question has been closed for the following reason "the question is answered, an answer was accepted" by VDVsx
close date 2014-02-10 08:32:31.257568

Comments

Open XChange is not supported currently, you can enable ActiveSync logs under:

.config/Nokia/activesync.conf

Daemon needs to be restarted after that: systemctl --user stop as-daemon.service

VDVsx ( 2014-01-15 13:46:08 +0300 )edit
1

Btw, problem is identified and we have a fix in the pipeline for this.

VDVsx ( 2014-01-15 14:05:04 +0300 )edit

1 Answer

Sort by » oldest newest most voted
0

answered 2014-02-01 11:22:09 +0300

VDVsx gravatar image

Fixed in 1.0.3.8, Naamankajärvi.

Please comment here if you still see some problems.

edit flag offensive delete publish link more

Question tools

Follow
2 followers

Stats

Asked: 2014-01-14 16:50:18 +0300

Seen: 317 times

Last updated: Feb 05 '14