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Jolla phone don't stop updating

asked 2016-11-02 11:35:53 +0300

Updating failure gravatar image

updated 2016-11-02 16:48:26 +0300

jiit gravatar image

My Jolla phone had some probelms already with earlier updatings but beofre Aurajoki they finally succeeded. However, Aurajoki wasn't possible to install and when Fiskars came available the same old problem occured. Yesterday I manage to finally start installing Fiskars, but during the processa phone got closed and haven't been able to open since at all. I get it till the opening text "Jolla", but then it goes black again. There is the littel white/blueish light on all the, I assume indicating that the updating is still going on. How can I get it work again? I have tried taking the battery of for some while, pressed the switch-button for ages but these didn't help at all. Aurajoki has been skipped, is this why it does not open at all? Any advice?

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looks like you have to use recovery mode and either try to mount the root file system and fix the update manually or just do a factory reset

till ( 2016-11-02 11:58:18 +0300 )edit

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answered 2016-11-02 12:26:42 +0300

coderus gravatar image

updated 2016-11-02 12:26:51 +0300

http://jolla.zendesk.com/hc/en-us/articles/204709607-Jolla-Phone-How-do-I-use-the-Recovery-Mode-

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Thanks for the advice!

Updating failure ( 2016-11-03 14:57:13 +0300 )edit
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Asked: 2016-11-02 11:35:53 +0300

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Last updated: Nov 03 '16