Can't restore backups

asked 2016-11-19 14:11:28 +0200

Kantele gravatar image

updated 2016-11-19 20:00:01 +0200

The backup and restore since Aurajoki is broken, and it probably goes without saying that the same problem is on Fiskarsinjoki as well. It have only worked once for me, all the other times it gets stuck on Accounts. I have tried to restart the phone, take out the battery, SD card, SIM card and even restore the device to it's factory settings a few times. Jolla, don't try to fix something that isn't broken, this is what we end up with.

Edit: Noticed that the if you create a backup while having any accounts active in the Accounts menu, you will have issues with the restoring process. However, if you remove the accounts and then create a backup, you won't have any issues.

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I can create backups just fine, but can't restore them since they get stuck att Accounts while restoring.

Kantele ( 2016-11-19 19:55:15 +0200 )edit

Did you check version compatibility (see pawel's answer in my second referred question)?

lakutalo ( 2016-11-19 21:04:48 +0200 )edit

That one seems to be an Aqua Fish related thing, shouldn't be the case here since I'm using a regular Jolla and the backups were made on version, and restored to the same device as soon as I got it upgraded back to after a factory reset.

Kantele ( 2016-11-19 21:42:48 +0200 )edit

You did not say so in the first place. I thought you tried to restore a backup from an earlier version. Just did it on my device and succeeded. The account part took it's time, though. Must be something else. I rest my case.

lakutalo ( 2016-11-19 22:43:49 +0200 )edit