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[help-request] Google Contacts two-way sync doubles number entries

asked 2016-11-26 17:03:12 +0300

palikao gravatar image

updated 2018-12-03 19:57:16 +0300

Tanghus gravatar image

I need assistance/help on Google Contacts two-way sync: I have restored my Jolla1, and I saved my Contacts with Backup on my SD; after reset, I have imported all my contacts from file, and they were all ok.

Then I enabled again Google Contacts two-way sync (I did it also before restoring): now I see almost all my contacts with DOUBLED number entries.. One has "phone" icon, the other has "network" icon.. And the same with addresses..

Uhm.. Is that normal? Is that useful? Which one should I edit? All gets reverted if edited..

Actual SFOS: 2.0.4

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Seems to have the same probem with 3.0.0.8.

wosrediinanatour ( 2019-01-07 14:48:33 +0300 )edit

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answered 2019-01-21 17:04:15 +0300

mr_jrt gravatar image

I noticed this some time ago - I have accounts with Exchange, Google, old Facebook (from back when it still worked!) and local phone contacts that I've built up since my N95 all those years ago. Net result, recent Sailfish versions result in duplicate contacts when you link them. This is most noticeable when you have them flagged as favourites, but they will appear twice in the search results too, and opening either gives the aggregated contact info.

Digging into this, I had a poke around the SQLite DB the contacts are stored in and found that after linking both contacts appeared to be marked as aggregate contacts? I manually deleted the newest aggregate contact in each case and it seemed to resolve the issue for me, but backup first, and take care. as they say, your mileage may vary.

It would be very useful if the UI gave us a way to unlink contacts, but c'est la vie.

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answered 2019-01-11 15:55:51 +0300

2kanaa gravatar image

Somehow on Sailfish 3 double contacts appears also when you make a favorite/bookmarked contact from an existing list of contact, after a 2 way sync to Nextcloud you have double contact on your phone so the bookmarked contacts appears twise.

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answered 2016-11-30 10:56:42 +0300

fstrahlm gravatar image

If you have extra time on your hands I suggest you link them together. This avoids the problem from reappearing. I had the same thing and found it to be the smartest (but very labour intensive) solution

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well.. my contacts are already all linked.. that's why they appear once (as sheet) but with doubled ENTRIES inside, one from the phone and one from the web.. so difficult to be managed and edited..

I think that it is a plugin problem: it should leave entries as they are if are the same, like google drive does

palikao ( 2016-11-30 11:37:10 +0300 )edit
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Asked: 2016-11-26 17:03:12 +0300

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Last updated: Feb 05