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please share your Turing Phone experiences

asked 2016-11-28 23:26:56 +0200

fstrahlm gravatar image

updated 2016-12-18 01:24:17 +0200

I would love to hear your experiences, in case it ever becomes available for the rest of us. It would be great if we finally got a higher end option for a sailfish device :)

UPDATE: TRI seems to be alive and well. They will release info about a second generation device on the 1st of January (info from an email that TRI sent out, copy beneath)

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fstrahlm - you ve got a source for your update? i cant find any new ones about that.

kaktux ( 2016-12-17 11:09:18 +0200 )edit

yes I got an email about it, I'll add a picture

fstrahlm ( 2016-12-18 01:21:44 +0200 )edit

6 Answers

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answered 2016-11-29 10:31:36 +0200

lancelin2k7 gravatar image

updated 2016-11-29 10:32:47 +0200

Unfortunately my turing phone had a faulty sim slot and would not read any sim cards. Three weeks on and turing have still not replied to my emails or posts on their reddit "support" forum. Many other users are reporting similar problems. (along with many other faults like dead units, faulty screens and bits of the casing falling off).

The phone itself feels very solid and well built. The larger screen is very nice, makes typing on the keyboard much more accurate and the faster processor makes opening apps very quick. The speaker is also much louder. The phone does not support exhange activesync as turing didnt pay for the license yet.

Battery life is horrible with wifi enabled. Almost 10% drain per hour. With it disabled (and no active sim) it holds battery quite well.

Managed to install play store and most apps work well and performance is quite good.

At the end of the day, the phone has potential, but support is abysmal. I personally doubt the upgraded model will ever see the light of day based on the lack of any response from turing.

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It's sad to hear that a high-end phone (considering the price) is supported so badly.

Jozz ( 2016-11-29 10:53:24 +0200 )edit

I didn't really have high expectations for this first batch but I'm disappointed to hear that the problems are so extensive :(

fstrahlm ( 2016-11-29 15:31:32 +0200 )edit

answered 2016-11-30 21:11:32 +0200

pasik gravatar image

My Turing Phone experiences:


  • Nice design.
  • Large and bright 5,5" screen, high pixel density.
  • Pretty well working fingerprint reader.
  • Charges relatively quickly/magnetic charger.
  • Relative good battery runtime (in my case approximately 2 days).
  • Apps opens relatively quickly.
  • Most Android apps (that i use) works very well.


  • Spontaneous reboots and shutdown on Wifi.
  • Sim/microSDcard tray holder seems to been very picky and i think that sim card must be placed exact right position before phone recognize it.
  • Camera: no yet HDR mode and aspect ratio 16:9 results in 2 MPix pictures
  • No partner space view or Turing apps.
  • Screen scratches very easily, i suggest to use screen protector very first day.
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I thought it was supposed to be scratch-proof?

fstrahlm ( 2016-12-01 18:16:10 +0200 )edit

Ditto the spontaneous soft reboots of the user interface layer. In addition, a hanging android app seems to bring the whole android system down (should be sandboxed).

DarkTuring ( 2016-12-01 23:22:00 +0200 )edit

answered 2016-11-30 02:44:03 +0200

DarkTuring gravatar image

updated 2016-11-30 06:59:29 +0200


  1. heavy built with frame twist, bend and scratch proof

  2. i love the display which has pretty high pixel density and will blind you if turned all the way up

  3. charges relatively quickly

  4. non Android or iPhone physical design is very refreshing

  5. reasonable speed and response time


  1. Eval unit has some hardware issues, display digitizer and compass

  2. Turing UI not yet functional or user friendly

  3. App launch times for Android apps too slow for my liking

  4. Slow camera and poor overall performance (quality image and processing speed, image editing functions, UI navigation for camera settings)

  5. battery runtime unpredicable depending on processes running and it doesnt have a throttle mode when its not plugged in over night when not in use (should conserve battery and pause non-essential processes automatically based on sleep settings)

  6. sailfish browser screen rotation website load and render super slow

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A good camera is actually the only thing I'm really missing on my Aqua Fish at the moment :(

fstrahlm ( 2016-11-30 10:40:53 +0200 )edit

@fstrahlm i was a iphone user for 6years so its tough to downgrade but i expect a functioning quality camera too amd its the hardware/software integration that creates the quality. i hope Jolla will spend a little love on the software side to improve performance, features, and maybe even quality (hdr is only a small aspect and shouldnt even be included until they cant figure out the basic problems)

DarkTuring ( 2016-11-30 19:20:15 +0200 )edit

that's tru. Unfortunately it doesn't seem to be too high on their list of priorities since they can't even fix the bug with the camera's focus making noise...

fstrahlm ( 2016-12-01 18:13:54 +0200 )edit

answered 2016-12-02 21:19:51 +0200

Dave999 gravatar image

updated 2016-12-02 21:20:35 +0200

My experience - don't trust them with your money.

The End!?!!

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luckily this wasn't the case

fstrahlm ( 2016-12-18 02:00:48 +0200 )edit

answered 2016-12-01 18:19:08 +0200

fstrahlm gravatar image

You guys seem to have very different battery runtimes. Do you often lose wifi or do you have really heavy apps in the background? Battery life in particular interests me since I'm used to my aqua fish easily lasting me three days without charging

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Some apps are processor intense which seems to kill the battery:

SFOS apps streaming music over bluetooth, Android apps performing file system changes (music formatting meta tagging)

Android apps running virus scan file operations open and scan and close files.

Random Android apps are sucking huge battery power when background notifications on boot is turned on (again depends totally on app, TRI connect, MyMail etc).

I mostly stream music so using offline cutespot music to bluetooth takes:

45% CPU one core 28MB memory

just to run that basic function. i would consider that not an intensive task but the Turing phone certainly has to labour for it.

DarkTuring ( 2016-12-01 23:27:08 +0200 )edit

answered 2016-12-02 03:00:49 +0200

DarkTuring gravatar image

Under the bluetooth streaming scenario (my most common phone use case) and spotify offline and online, SFOS and Android i am getting the same efficiency: about 14% battery per hour consumption.


As you can see regular browsing, checking emails and messages, screen almost always on but turned down, GPS on, Wifi off, mobile data On, bluetooth on.

Battery Consumption

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speaking of Bluetooth, you haven't encountered any problems with pairing the device?

fstrahlm ( 2016-12-02 15:01:50 +0200 )edit

Bluetooth is really important for me, that's sort of why I'm looking for an alternative ti the aqua fish I can't pair the device properly. but it's a real battery buster with any device I've ever had

fstrahlm ( 2016-12-02 15:04:20 +0200 )edit

@fstrahlm no pairing issues since

DarkTuring ( 2016-12-03 10:40:37 +0200 )edit

In my case 1,5 hour music listening via bluetooth on Cutespot drops battery about 7% (80% to 73%). Wifi off, GPS on, bluetooth on, open apps: People, Meecast, Calendar and Gallery. 3 email accounts (sync intervall 5min), other accounts: Dropbox, OneDrive, Facebook, Twitter and Memotoo. Backgroud tasks: Facebook (Android), Messenger (Android) and Situations.

pasik ( 2016-12-18 12:33:52 +0200 )edit
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Asked: 2016-11-28 23:26:56 +0200

Seen: 2,678 times

Last updated: Dec 18 '16