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Bricked after preparing the update

system-update

asked 2016-12-02 20:18:38 +0300

Horus
216 ●11 ●12 ●18

Hi,

this week I wanted to upgrade my tablet and phone to Sailfish 2.0.5. While this was no problem for the tablet the next time (after a long periode) I locked at the phone the screen was black and only the LED at the button shone. It didn't do anything.The last thing I have done was to prepare the filesystem for the update. The phone's version was/is 2.0.4. Than I turned it off and on again and the Jolla emblem is lits on the display for a while. Than it's black again.

Is there a way to reativate the phone to the last or the factory settings?

With regards and thanks for the help.

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answered 2016-12-04 06:49:32 +0300

flag of Austria

14895 ●231 ●341 ●376

https://jolla.zendesk.com/hc/en-us/articles/201890427-How-do-I-reset-the-phone-to-factory-settings-

i would browse through zendesk

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Thanks for your advice, unfortunately it's not applicable, because their is no os starting. From which I could select the resetting.

Horus ( 2016-12-04 12:01:59 +0300 )edit

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answered 2016-12-04 12:39:30 +0300

atlochowski
9592 ●119 ●198 ●268

I think you should use recovery mode https://jolla.zendesk.com/hc/en-us/articles/204709607-Jolla-Phone-How-do-I-use-the-Recovery-Mode-

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Asked: 2016-12-02 20:18:38 +0300

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Last updated: Dec 04 '16

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