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Permanently Locked? [answered]

asked 2016-12-12 15:07:49 +0300

Lomax gravatar image

updated 2016-12-13 11:35:05 +0300

jiit gravatar image

I just came back from lunch, and when I took the phone out of my pocket it said "Permanently Locked" - but I haven't done anything to lock the phone! What is going on here? How can I get my phone back? Help! :(

Edit: I can still SSH in, if that's any help?

Edit: I was able to fix this by SSH-ing in and editing devicelock_settings.conf, changing maximum_attempts=9 to maximum_attempts=-1 and rebooting:

devel-su
vi /usr/share/lipstick/devicelock/devicelock_settings.conf
reboot
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The question has been closed for the following reason "the question is answered, an answer was accepted" by chemist
close date 2016-12-12 18:45:14.141605

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You can find best answers for your question check this mybkexperience

Betty225 ( 2019-01-07 11:19:43 +0300 )edit

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answered 2016-12-12 15:24:24 +0300

ghling gravatar image

You can find multiple answers for your question by using the search function, the latest one should be https://together.jolla.com/question/91297/how-to-recover-from-permanent-device-lock/

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I'm sorry, but data loss is not acceptable! Nor do I have lots of time to spend on this...

Lomax ( 2016-12-12 15:24:59 +0300 )edit
1

The linked solution should not involve any data loss. Regarding the time it takes to solve your problem, I guess that's the cost for using security implementations. They wouldn't work if it would be possible to circumvent them without any effort.

ghling ( 2016-12-12 15:36:17 +0300 )edit

Thanks, fixed it over SSH!

Lomax ( 2016-12-12 15:42:25 +0300 )edit

And while I appreciate the phone locking after repeated failed unlock attempts, I NEVER MADE ANY FAILED ATTEMPTS! I would consider it to be a bug that the phone can do this all on its own!

Lomax ( 2016-12-12 15:44:33 +0300 )edit
2

Did you previously had the problem that your phone woke up when carrying it in your pocket? It's a known problem, at least with the Aqua Fish / Jolla C which could have caused the permanent lock by "entering" wrong PINs.

ghling ( 2016-12-12 15:48:51 +0300 )edit

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Asked: 2016-12-12 15:07:49 +0300

Seen: 867 times

Last updated: Dec 12 '16