Review suggested: Confusion by emergency call function

asked 2017-02-10 10:41:04 +0300

cemoi71 gravatar image

updated 2017-02-10 14:02:16 +0300

Hello sailors, hello Jolla team,

Had any one tried to show how works the emergency call solution in sfos?
I'm myself sceptic about how clear is the design of the emergency call.
As all knows, there is this button with the red-phone that we need to pull, for going into this emergency call mode.
Inside there is the numpad with the "cancel" and the "call" buttons, all in a red "ambience". So far so good
Do all knows that if we don't tip any number and just tap on the "call" button the 112 is done, and i mean is called?

if i need a button which is especially done for the 112 Number, I would not hide it behind one which is called "Call", but "112" or "SOS" or an emergency Symbol.
The Call button should be to apply a number which to see in a the number field.

I would suggest to dev team, for the gui to let the "call" button as it is, but it should just apply the call that is tipped in the number field.
And add an other button with "112" or "SOS" or a good emergency symbol, which do directly the 112.

Ideally the emergency call is a part which should have no confusion, and people may give a call for emergency case as fast as possible.

Info about 112 (emergency call))
And emergency call in general.

Optional would be to add some buttons for ICE-Numbers.

For the case of an unlock device. Would it be possible to make the function available as an app or a shortcut in the app area ? For getting it in much easier way. Because it's not that trivial for non sfos user to give a call by an emergency situation.

Have a nice sail. Cheers

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I had no idea what the red phone button on the lockscreen was when I got my Jolla C. If I had a heart attack in the street would someone coming to my aid know what it was? I doubt it.

My wife's iPhone has the word 'emergency' on its lock screen. I think 'SOS' is good but I don't know if it's widely recognised. '112' might not be recognised here in the UK. A locale-dependent symbol would be best.

DaveRo ( 2017-02-10 11:38:20 +0300 )edit

112 is international. i think that uk has it own but support the 112.

cemoi71 ( 2017-02-10 12:33:34 +0300 )edit

@DaveRo you see that uk is in the list "alongside 999"

cemoi71 ( 2017-02-10 12:41:46 +0300 )edit

@cemoi71I know perfectly well what 112 is, the fact that it works on all GSM and UMTS compliant systems, and all about pre-emptive priority calling.

But I could easily find you 50 people here in the UK who would not recognise 112. Fortunately for them, 999 on a UK SIM works (just about) everywhere. So '999' on the button is good here.

How about 'MAYDAY' ;) Recognised by all sailors. With another button for 'PAN PAN'

DaveRo ( 2017-02-10 13:10:34 +0300 )edit