Downvote in Harbor (store)
asked 2017-02-23 11:04:54 +0300
Store must have voting function, not only upvoting. World doesn't need another Play Store, but for Sailfish OS.
3 Answers
answered 2017-02-23 13:06:03 +0300
Hey
I personally don't see any value by adding downvote option. Giving no votes at all would give the same hint to the developer already. :)
And just simply removing old application is not polite way to do. I agree that there are many really old not maintained apps in store. Perhaps those should be hidden for 2.0 and above SailfishOS devices as we have version control on store. :)
Comments
10
If end user experience and quality is all that matters then removing a non working or "left to rot" is the best thing to do. And of courses before you do you should inform the developer, give him some time to fix things up and if he doesn't remove it.
We need quality not quantity.
ApB ( 2017-02-23 13:28:08 +0300 )editanswered 2017-02-23 14:23:39 +0300
Suggestion
Upvoting is literally just an counter for "works for $NUMBER of people", it doesn't measure quality at all. A good voting system should allow everyone to select something between 1 and 5 stars and present an average result.
Example:
Some people think the app is doing a good job (four or five stars). But other notice that the app is doing heaving I/O and drains the battery of the phone (one or two stars). The average result will than probably three stars, which is better indicating the quality.
★★★☆☆
The current system instead works like this: 10.000 downloads and 5.000 upvotes, looks good, but isn't true.
PS: Half star voting/result would be even better.
Comments
7
The problem is that there's a good reason nearly everyone has dropped complex rating systems in favour of voting up/down. Rating systems more complicated than like(/dislike) always provide less accurate results. Most people don't take any scale into account and just rate 1 star if they dislike it, or 5 if they like it. People who do take a scale into account never agree on how the scale should work. For some, 5 stars is great, 4 is good and everything below that is rubbish. Others think 2 stars is still good. With thumbs up/down, everyone agrees: thumbs up is good, thumbs down is bad.
nthn ( 2017-02-23 19:51:12 +0300 )edit4
If you were to pick say on Amazon there are many people giving 1-2 stars because of slow shipping, or 3-4 stars out of 5 even though the product didnt work, but customer service was good, developer metrics recorded and calculated should be:
- revision speed, how long before updating for new SFOS version;
- how long does it take to respond to comments with a ? in it indicating customer questions;
- How satisfied are you with the app, which should only allow you one Vote EVER; once you vited you cannot chanhe that vote for all versions of the app;
- Size of app, number of functions, features, app load times, and reliability should be the overarching quality metrics;
1
Your describing actual problems, but this isn't and big issue. At first the different view-points of users balance out. And Amazon is making the problem itself, because they doesn't allow users to vote for product and shipping (by intention?). It unlikely that users will vote down an app in Harbour, because Harbour sucks. Debian is, for example, using Schulze-Method, which is very exact in democratic-thermes but you can't apply it here. Fedora (Appstream -> GNOME Software), Amazon, Google, Netflix and nearly every public review-system is using a simple rating-system. The inherent flaws are known to the users, but balance out in most cases.
E.g. Netflix shouldn't offer Western-Movies to SciFi-Viewers, this will result in missleading bad votings and they already noticed that. Same for Amazon, they seldom try to sell baby-arcticels to teenagers. Some of your describe problems can be easly fixed (Amazon should split Product-Review from Deliver-Review) and Google should split Support-Communication from Rating and Review (which is already the case for Harbour ^^).
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Asked: 2017-02-23 11:04:54 +0300
Seen: 1,281 times
Last updated: Feb 24 '17
I don't see this necessarily. Don't vote, or remove your up vote is enough.
tvicol ( 2017-02-23 11:48:12 +0300 )editI agree with @tvicol, removing your thumbs up is good enough. Besides, how many apps do you truly dislike for this to be really useful?
nthn ( 2017-02-23 13:10:10 +0300 )editHow many apps are there now? I do not see any need for downvoting apps.
kt ( 2017-02-23 15:45:04 +0300 )editI think downvotes discourage developers from tackling hard problems and developing apps which may not work perfectly for everyone from day one.
sigma_ ( 2017-02-23 20:43:54 +0300 )editIf a developer receives plenty of upvotes, all is good. Great!
But if a developer would receive downvotes, what would that mean? The app concept is wrong? The UI is broken? There is an issue with version X when running on SFOS version Y? Who knows.
So, if you want to express your dissatisfaction regarding a certain app don't upvote it and leave a comment.
Even better if you open a bug issue (or whatever appropriate)
simosagi ( 2017-02-24 15:03:18 +0300 )edit