Cannot sync contacts and calendar from SoGo/EAS

asked 2017-02-25 14:16:00 +0300

bomo gravatar image

updated 2018-02-25 20:20:52 +0300

I have a SoGo (v 3.2.7.x) running and already since a while I used to to synchronize calendars and mails which works fine. Today, I started to migrate also my contacts to SoGo and tried to sync it with my JollaC running 2.1.0.9. As this failed (contacts didn't show up in app), I followed the instructions in the Wiki

and found in the journal the following error (without any further information)

EDIT: 25. Feb. 2018: Still same error occurs for contacts, now I also fetched errors when syncing calendars. Please see below.

Feb 25 18:52:21 jollai sailfish-eas[1136]: [EAS] [1136]: 25 Feb 2018 18:52:21 +0100 , 0: No required day-of-month
Feb 25 18:52:21 jollai sailfish-eas[1136]: [EAS] [1136]: 25 Feb 2018 18:52:21 +0100 , 0: Failed handling recurrence
Feb 25 18:52:21 jollai sailfish-eas[1136]: [EAS] [1136]: 25 Feb 2018 18:52:21 +0100 , 0: Failed adding calendar item: CalendarItem{id:0,serverId:"b457ee7a-b3f9-4a90-aa4c-31944f17229e",locId:"548436a7-bc18-4dd4-aa24-4688f0c9c3bb",timezone:"xP///wAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAoAAAAFAAMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAMAAAAFAAIAAAAAAAAAxP///w==",allDay:1,busyStatus:0,dtStamp:"20180219T201532Z",time:{"20171209T230000Z"..."20171210T230000Z"},loc:"XXX",remind:-1,sens:0,subj:"YYY",uid:"b457ee7a-b3f9-4a90-aa4c-31944f17229e",mstatus:0,exceptCount:1,rspReq:EasItemsCommon::TUndefined,noNewTime:false,nativeBodyType:EasItemsCommon::PlainTextNativeBodyType}
Feb 25 18:52:21 jollai sailfish-eas[1136]: [EAS] [1136]: 25 Feb 2018 18:52:21 +0100 , 0: Updates: true , result: false
Feb 25 18:52:21 jollai sailfish-eas[1136]: [EAS] [1136]: 25 Feb 2018 18:52:21 +0100 , 0: Failed adding calendar items
Feb 25 18:52:21 jollai sailfish-eas[1136]: [EAS] [1136]: 25 Feb 2018 18:52:21 +0100 , 0: sqlitestorage.cpp: 193 - database "/home/nemo/.local/share/system/privileged/Calendar/mkcal/db" opened
Feb 25 18:52:21 jollai sailfish-eas[1136]: [EAS] [1136]: 25 Feb 2018 18:52:21 +0100 , 0: Failed to update calendar items
Feb 25 18:52:21 jollai sailfish-eas[1136]: [EAS] [1136]: 25 Feb 2018 18:52:21 +0100 , 0: can't handle results for collections: ("vevent%2Fpersonal")

After removing the recurring entry mentioned in the log above and then forcing another sync, I get:

Feb 25 19:19:44 jollai sailfish-eas[1225]: [EAS] [1225]: 25 Feb 2018 19:19:44 +0100 , 0: Failed deleting calendar items
Feb 25 19:19:44 jollai sailfish-eas[1225]: [EAS] [1225]: 25 Feb 2018 19:19:44 +0100 , 0: sqlitestorage.cpp: 193 - database "/home/nemo/.local/share/system/privileged/Calendar/mkcal/db" opened
Feb 25 19:19:44 jollai sailfish-eas[1225]: [EAS] [1225]: 25 Feb 2018 19:19:44 +0100 , 0: Failed to update calendar items
Feb 25 19:19:44 jollai sailfish-eas[1225]: [EAS] [1225]: 25 Feb 2018 19:19:44 +0100 , 0: can't handle results for collections: ("vevent%2Fpersonal")
edit retag flag offensive close delete

Comments

1

Exchange synchronisation is performed via sailfish-eas on Jolla C, not via the CardDAV plugin. Please see https://sailfishos.org/wiki/Sailfish_OS_Cheat_Sheet#Diagnostics for more information about how to make the sailfish-eas process output more verbose information.

chris.adams ( 2017-02-27 08:22:52 +0300 )edit

@chris.adams Thanks, after several attempts of re-creating the account I finally got it working.

bomo ( 2017-04-02 16:52:40 +0300 )edit

@chris.adams Still the same errors occurs on with my SoGo server. Now not only for contacts, but also calendar fails. If it helps debugging, I can create a test account for someone on my server.

bomo ( 2018-02-25 20:01:28 +0300 )edit