Call problem, other person couldn't hear properly

asked 2017-03-02 14:31:31 +0200

werdinand gravatar image

In the last three or four months there have been sometimes a problem that the person I'm calling to couldn't hear me properly (my voice is very quiet) but after restart calling works again. Sometimes the problem appears a month after the reboot, sometimes a week later. Does anyone else have something similar or could someone guess is this software problem or my phone (Jolla 1) is dying?

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same problem here since a long time with Jolla 1, switching to speaker phone mode or using a headset works as expected. update: forgot to mention that it mostly happens in a silent environment indoors, so I suspect noise cancellation cancels my voice if there is nothing else to cancel :)

till ( 2017-03-02 16:43:45 +0200 )edit

I have a similar problem. In addition, most times the calls get cancelled after some seconds. I can hardly call anyone. Also, people can't reach me because my Jolla does't receive calls. It looks like I had a very bad signal but if I look at the indicator, it looks good. Or, to be precise, sometimes. Sometimes even the signal indicator gets low and after a restart, it gets suddenly good. Now I have to use a backup phone to be able to call people. It's indeed related to the latest release (2.1.0.9). Before the update, I had to do a factory reset; it might also influence the behaviour a bit.

Cigydd ( 2017-03-07 16:36:36 +0200 )edit