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Calling problems after update

asked 2017-03-07 16:55:31 +0300

Cigydd gravatar image

updated 2017-03-08 08:59:49 +0300

Hello folks, I have a serious problem with calling. In some cases, people can't hear me, or very badly, or almost silently. In most cases, my calls get cancelled after some seconds. I can hardly call anyone. Also, people can't reach me because my Jolla does't receive calls. I just receive SMS messages about missed calls first. It looks like I had a very bad signal but if I look at the indicator, it looks good. Or, to be precise, sometimes. Sometimes even the signal indicator gets low and after a restart, it gets suddenly good. Now I have to use a backup phone to be able to call people. It's indeed related to the latest release ( Before the update, I had to do a factory reset; it might also influence the behaviour a bit.

Any clues what could I do with this problem? I have no idea where to start.

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Yesterday, I made a successfull call. So the behaviour is merely random. I wish it worked from now on but I fear it's only a pious wish.

Cigydd ( 2017-03-08 08:55:48 +0300 )edit

yesterday i wanted to make a call and retrieved the 'unknown number' signal. behaviour remained like this untill i did restart network services.

another issue that i have: i do not receive sms'ses

pawel ( 2017-03-08 10:40:28 +0300 )edit

if you have jolla c you could try the other slot?

or a sim from a friend?

pawel ( 2017-03-08 20:09:00 +0300 )edit

During and by late February, my Jolla C device made strange click sounds from time to time; then, early March, GSM problems became untolerable: I could do outgoing calls (but didn't hear the correspondent answering) or SMS messages (but not receiving replies). So I switched back to my Jolla 1 in the meantime, hopimg that the Zendesk finds a remedy (maybe a repair at my costs).

Amarok01 ( 2017-03-09 17:48:38 +0300 )edit

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answered 2017-03-13 17:10:13 +0300

Altairth gravatar image

actually there is problems with calls on too on motorola maserati. device can`t find gsm servise, cant make outgoing calls, but can receive incoming calls! lol but speaker and a microphone doesnt works

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This has nothing to do with this problem.

BonoNL ( 2017-03-13 21:03:28 +0300 )edit
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Asked: 2017-03-07 16:55:31 +0300

Seen: 473 times

Last updated: Mar 13