Call signal not avaible

asked 2017-03-16 14:58:08 +0300

SimoneDC gravatar image

updated 2017-03-16 15:19:15 +0300

jiit gravatar image

Today my Jolla 1 decided to not retrieve any signal from my operator. It reads the Sim and sometimes get something, but it's mostly in a complete void of loneliness. On my Lumia it works fine and i have full signal. Does anybody experienced that? Does anybody knows how to try to solve this? I've already tried to open the phone and clean it carefully, but nothing changed.

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Comments

Check and clean antenna contact.

tvicol ( 2017-03-16 15:00:06 +0300 )edit

can you please tell me where the antenna exactly is? Becuase i can Mount and unmount everything without problem, but i'm not sure of which thing is exactly the antenna. If you don't have one i can post a pic of the open jolla.

SimoneDC ( 2017-03-16 15:43:43 +0300 )edit

There are three antennas described here https://together.jolla.com/question/90390/how-should-i-hold-the-jolla-phone-to-get-the-best-reception-and-battery-life/ These are embeded in plastic an there are some pins that should make contact. In your case one bad contact may be the issue.

tvicol ( 2017-03-16 16:32:12 +0300 )edit