Phone doesn't wake up, only battery removal works

asked 2017-04-09 20:06:29 +0200

Nrde gravatar image

updated 2017-04-10 10:06:59 +0200

Asmir gravatar image

Since the latest update, my Jolla C has been crashing regularly more or less once a day. I have most of the time only Whatsapp and gpodder running (meaning all the time). Also if I have started Here maps, it's process doesn't go away even if I swipe to close it.

I see the crash when the screen doesn't react to double tap, or to power button presses (log or short). Only way to recover is to remove the battery. It never crashes during my active usage, so I can't give any specific way to reproduce the crash, it happens when I have left the phone unattended.

Additionally mobile network connectivity after wlan goes away is still flaky (but being worked on right...).

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@Nrde, you can press the power button and hold about 10 sec. Then the phone will reboot.

Asmir ( 2017-04-09 20:29:54 +0200 )edit

Yes it should but it doesn't. Believe me I have tried. Only way to get it back is to remove battery, and put it back again.

Nrde ( 2017-04-09 20:35:49 +0200 )edit

I can report similar behavior with my Jolla C (also I have seen something similar sporadically even before 2.1.x, but it seems to now happen much more often.

MartinK ( 2017-04-10 16:07:03 +0200 )edit