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unable to determine size of update: proceed, wait, fix? [answered]

asked 2017-04-12 10:43:03 +0300

objectifnul gravatar image

updated 2017-10-12 11:43:02 +0300

jiit gravatar image

Jolla phone currently running 2.0.5.6 Haapajoki, ready to upgrade to 2.1.0.11 Iijoki. ssu s OK. BTRFS balance OK. Available internal memory OK. Persistent error message: "Store problem - Unable to determine size of update"

Should I (a) ignore error and proceed? (b) wait until error disappears? (c) fix it with version --dup before upgrade?

EDIT: sorry, error message is back after Jolla account was removed then restored. Question re-opened.

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The question has been closed for the following reason "the question is answered, an answer was accepted" by objectifnul
close date 2017-04-14 03:00:39.202496

Comments

did you already tried to remove your jolla account and add it again?

coderus ( 2017-04-12 11:15:32 +0300 )edit

Thanks. I did so. Seems to fix the problem. Will upgrade tonight.

objectifnul ( 2017-04-12 12:01:17 +0300 )edit

What is the output of ssu lr ?

Keto ( 2017-04-12 14:11:21 +0300 )edit

nothing bad if you put all the output using code block

coderus ( 2017-04-12 14:49:06 +0300 )edit

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answered 2017-04-14 02:59:31 +0300

objectifnul gravatar image

Issue solved after having edited /etc/ssu/ssu.ini (see comments above). In short: make sure there is no *jolla.com repository in the user list before system upgrade. Do not start upgrade if an error message says “unable to determine size of update”.

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answered 2017-04-12 12:02:11 +0300

objectifnul gravatar image

updated 2017-04-14 03:03:47 +0300

Solved. Removed then restored Jolla account. Thanks to @coderus.

Edit: error message is back after a couple of minutes. Question kept pending.

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Comments

maybe some network error then? did you tried to switch to other network?

coderus ( 2017-04-12 12:57:58 +0300 )edit

Two networks available here, both from same provider. Same issue with both.

objectifnul ( 2017-04-12 14:07:19 +0300 )edit

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Asked: 2017-04-12 10:43:03 +0300

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Last updated: Apr 14 '17