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Unable to apply system update 2.1.0.11 "Iijoki" - cannot move beyond "Start Optimising" step [answered]

asked 2017-04-12 16:52:11 +0300

Tasos P. gravatar image

updated 2017-04-13 15:50:59 +0300

My jolla phone informed me in the notification area last night that the latest system update 2.1.0.11 "Iijoki" is available to install. I click, and there's a button to "Start Optimising".

With previous updates, after this process you were presented with an option to install. This time nothing happens. If I press "Start Optimising" again, it goes through the optimisation process again, but it doesn't prompt me to download or install an actual upgrade.

Does anyone know why this is happening? I do not get any error messages, and in theory I have enough free space.

I'm not particularly bothered about staying with the old version, except I can't seem to get rid of the "new update available" notification in my notification area now either!


__* UPDATE *__

Following the suggestion from @lechris 's comment here is the (hopefully relevant) errors of the journalctl -a -f command in the terminal:

Apr 13 13:37:44 Sailfish dbus[447]: [system] Rejected send message, 5 matched rules; type="method_return", sender=":1.8" (uid=0 pid=746 comm="/usr/sbin/ofonod -n --nobacktrace --noplugin=he910") interface="(unset)" member="(unset)" error name="(unset)" requested_reply="0" destination=":1.11" (uid=0 pid=760 comm="/usr/bin/fastdormancyd ")

Apr 13 13:37:48 Sailfish kernel: [BAT]## SOC= 65( 65, 65),3922(3982),A=0029,T=332,On=1,0,(1),USB 500(500),vd=4430(0,0),ib=1000,0,F07,R01,W1B

Apr 13 13:37:48 Sailfish kernel: [BAT] Internal R 205 mOhm, I1:-162867uA I2:29699uA V1:4010862uV V2:3971295uV

Apr 13 13:37:53 Sailfish kernel: btrfs: 3 enospc errors during balance

Apr 13 13:37:57 Sailfish btrfs-balancer[14490]: Balancing failed.

Does this shed any light to anyone?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by nthn
close date 2017-07-12 11:26:49.521631

Comments

I think you have to use the pulldown menu after optimisation to download the update and then again use pulldown menu to install the update. Did the phone give you pulldown menu on the top after optimisations?

avhakola ( 2017-04-13 01:00:44 +0300 )edit

That's just it, there's no pulldown menu. I'm not given the option to download, let alone install. When I press the "Start Optimising" button, it says "optimising ..." and then reverts to the "Start optimising" button at the end. I've done this about 10 times so far. I'm assuming that some sort of error happens during optimisation and it just exits and falls back without giving me a visible error popup. Is there a way to apply this on the terminal so I can check for errors?

Tasos P. ( 2017-04-13 12:26:26 +0300 )edit

Have you got any patch installed ?

phklrz ( 2017-04-13 13:04:09 +0300 )edit

@phklrz I'm not quite sure what that means, so I'll go with 'no'. I do have the 'Warehouse' app installed, and the only repository there is 'basil', which I don't particularly remember specifically installing myself (but I think that's the repository for the Warehouse app itself). I've never installed patchmanager or anything of that sort, if that's what you mean. (and even so, if that was the problem, shouldn't there have been an error message to that effect? I got no error messages to indicate something is wrong)

Tasos P. ( 2017-04-13 14:53:46 +0300 )edit

I'm happy to jump into the terminal via ssh and type up stuff if anyone has any ideas, but I wouldn't know where to start just by myself.

Tasos P. ( 2017-04-13 14:56:55 +0300 )edit

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answered 2017-04-13 23:52:17 +0300

Groemaz gravatar image

updated 2017-04-13 23:53:14 +0300

I had the same problem and thought there would be enough free disk space. But i had to free more disk space. Then it worked.

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Same for me. I had 3.5 GiB free and it would not work. Freed another 750 MiB and it seems ok. Strange that not even syslog shows a more meaningful error message than "Balancing failed" when it should be clearly possible to detect such situations...

rod ( 2017-04-14 13:58:37 +0300 )edit

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Asked: 2017-04-12 16:52:11 +0300

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Last updated: Apr 13 '17