[bug] call recording sound level is too weak [released]

asked 2017-04-15 00:19:27 +0200

cemoi71 gravatar image

updated 2019-02-13 13:16:50 +0200


i have just a remark, the sound signal of the call-recording is generally too weak.
To understand the caller (means me) i should amplify the signal with 20db.
And then the person who is called, is so weak that we need to amplify to more than 26db.
Level between to adjust for having an appreciate hearing, is 6db between caller and called-person.
20db caller - 26db called-person => 6db means caller is 4x stronger as the called-person.
Is it by all devices the same?

Has jolla verified it for all type of devices after programming?
i don't want to criticize, but for such a weak recorded signal, i can't represent me, that is just an isolated case in all sfos ecosystem...
I have a jp1 with the last sfos
Seems for me that there eventually more than one bug. In general the level is too weak, and called-person is more weak as the caller level.

Edit 18-04-2017:
After a remark, it seems to be a similar thread here, which mentions a silent record.
Description of the issue seems for to be really clear, and is a little bit different as mine (weak signal).
Seems that jolla should investigate deeper.
For that difference in description of the issues, I beg to anyone not to take the initiative too shortly to set this thread in duplicate as long as it is not sure that both cases are different, or not.
I let person in charge (means jolla) to set this mentioned thread in duplicate.
Thank you for understanding.

That would be nice if someone (means a jolla-dev) could work on the amplifier level, for having a stronger sound.
Many tanks in advance.

Edit 13-02-2019:
- Solved in Sailfish OS 2.2.0 Mouhijoki
- ? still clean in Sailfish OS 2.2.1 Nurmonjoki ? (not tested)
- Broken in Sailfish OS 3.0 :-( (https://together.jolla.com/question/199686/xa2-call-recording-doesnt-record-other-side/?answer=199706#post-id-199706) Cheers

edit retag flag offensive reopen delete

The question has been closed for the following reason "released in a software update" by cemoi71
close date 2019-02-13 13:12:46.351908



Just tested mine and the recordings are so quiet, I cannot make out the voices at all;, so, I really think you should consider your post as a duplicate. related/duplicate of: https://together.jolla.com/question/136851/20245-bug-new-call-recording-feature-records-silence/

Edz ( 2017-04-18 00:58:31 +0200 )edit

@fmotl cool many thanks for pointing on this.
I don't know if it is the same thing because it point of silent records (not clearly). Means that we should wait first if it is the same thing. on my device it record something too weak

cemoi71 ( 2017-04-18 13:27:19 +0200 )edit

I think it's two of the same thing. Incorrect recording levels is the problem we both have. although the other post says 'silence', it was only for the fact I was at home (very quiet here) that I could just about detect voices but couldn't understand them at such low, low volume, which could easily be misconstrued as 'silence'. Also, the other post has 10 more votes and is Tracked By Jolla. Personally I'm not bothered about having recorded calls, but if a feature is included, then lets have a working version, plus I like to tinker to see if I can fix it myself...so maybe I will look into it, but really, it i Jolla's job to fix their own errors. :)

Edz ( 2017-04-18 17:28:15 +0200 )edit

just one word comes in my mind... => correct ;-)

cemoi71 ( 2017-04-19 01:02:56 +0200 )edit

set as release because it has already worked

cemoi71 ( 2019-02-13 13:12:30 +0200 )edit